At a Glance
- Tasks: Lead a dynamic team in delivering top-notch insurance services and client support.
- Company: Join a leading insurer with a flexible hybrid working culture.
- Benefits: Enjoy competitive pay, career development, and a supportive work environment.
- Other info: Great opportunity for career growth in a fast-paced environment.
- Why this job: Make a real impact in the insurance industry while developing your leadership skills.
- Qualifications: Team management experience and strong communication skills are essential.
The predicted salary is between 50000 - 60000 £ per year.
Pro currently has an exciting opportunity for a Team Manager to be part of our Insurance Services team. The job holder will assist the Client and Underwriters in delivering a high-quality client service. The role formally reports to Pro Global but sits within a London based insurer within the Underwriting Operations function. Pro operates a flexible hybrid working policy and this role would be based in our client London office 3 days a week.
Main Duties and Responsibilities
- Oversight of USA roles including Submission clearance for new risks
- Preparation of quote, certificate and policy documentation
- Risk data capture in the London insurer's policy administration system
- Support the production of any regulatory reporting
- Key UW Metrics - Monitor completion statistics for defined data elements, identify where these are not being completed and ensure that data is accurately captured
- Electronic Platforms (Insurance only) - ensure activity completed in platforms is reflected in client systems
- Financial Close - ensure bookings are up to date and oversee any data remediation exercises required as part of the close process
- Workload Management – Maintain oversight of department operations including risk submission, submission flow management, endorsements, renewal tracking, peer review
- Underwriting Metrics – Monitoring and sharing of Underwriting dashboards across the underwriting team
- Provide direct line management for a team, with responsibilities to include appraisals, 1:1’s and objective setting
Skills and Experience
- Bachelors’ degree level preferred, although not required
- Previous Team Leader/Supervisory experience is essential
- 3 years of relevant team management experience in the insurance market is essential
- Excellent verbal and written communication skills
- Able to use discretion in working to resolve process issues that ensure the success of our established global outsourcing models
- Possess a continuous improvement mindset
- Ability to work flexibly in order to complete duties of the role, particularly during peak underwriting periods
- Proven ability to prioritise and organise effectively
- Proven ability to work with speed and accuracy, particularly under pressure
- Experience supporting work allocation and working to SLAs/tight deadlines
- Proven experience of building and maintaining good working relationships
- Committed to developing a career in Operations
Team Manager - Insurance employer: PRO GLOBAL
Pro Global is an exceptional employer, offering a dynamic work environment within the London insurance sector that fosters professional growth and development. With a flexible hybrid working policy and a strong emphasis on team collaboration, employees benefit from a supportive culture that prioritises high-quality client service and continuous improvement. Joining Pro means being part of a forward-thinking organisation that values its people and encourages career advancement in the fast-paced world of insurance operations.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager - Insurance
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for a Team Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Team Manager, you'll need to demonstrate excellent verbal and written communication. Consider doing mock interviews with friends or using online resources to refine your pitch.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it shows you're proactive and really want to be part of our team.
We think you need these skills to ace Team Manager - Insurance
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Team Manager role in Insurance. Highlight your relevant experience, especially any team management and insurance market knowledge. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your continuous improvement mindset and ability to work under pressure.
Showcase Your Communication Skills:Since excellent verbal and written communication skills are key for this role, make sure your application reflects that. Keep your language clear and professional, but don’t be afraid to let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at PRO GLOBAL
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge, especially around underwriting processes and client service. Familiarise yourself with key terms and concepts that are relevant to the role, as this will show your passion and understanding of the industry.
✨Showcase Your Leadership Skills
Since the role involves team management, be ready to discuss your previous leadership experiences. Prepare examples of how you've successfully managed a team, resolved conflicts, or improved processes. This will demonstrate your capability to lead effectively in a fast-paced environment.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing workload during peak periods or ensuring data accuracy. Think through potential scenarios and how you would approach them, highlighting your problem-solving skills and ability to work under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
