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- Tasks: Handle complex EL/PL disease claims and support the team in achieving business objectives.
- Company: Pro Insurance is a leading specialist in insurance outsourcing and consulting, with a global presence.
- Benefits: Enjoy flexible hybrid working, with opportunities for remote work and travel to various UK locations.
- Why this job: Join a dynamic team, enhance your skills, and make a real impact in the insurance industry.
- Qualifications: Strong background in EL/PL disease claims, excellent communication skills, and experience in coaching others.
- Other info: Work in a supportive environment that values professional development and client relationships.
The predicted salary is between 36000 - 60000 £ per year.
Pro Insurance currently has a new opportunity for a Senior Claims Technician to join our Complex Claims Team, processing claims in supporting an existing client. Pro currently has UK office locations in London, Glasgow, Gloucester, Horsham and Liverpool and operates a flexible hybrid policy, the majority of this role will be working on a remote basis but will be required to travel to one of our EL/PL claims hub and other locations when required.
Purpose of Role & Responsibilities
- Reporting to the Complex Claims Manager, the Senior Claims Technician will handle a caseload of EL/PL disease claims, to include, but not limited to, the following:
- Asbestos losses (including)
- Mesothelioma
- Lung cancer
- Asbestosis
- Pleural Thickening
- Other respiratory conditions
Skills and Experience
- Strong Technical background relating to EL/PL disease claims, including handling asbestos losses. Experience in other claims is a distinct advantage.
- Excellent Policy interpretation skills
- Effective communication skills and key stakeholder relationship management skills
- Knowledge of claims handling, fraud and impacting legislation
- Adaptable to change
- Strong relationship building skills and a professional and approachable manner
- Ability to work towards Service Level Agreements with accuracy
- Previous experience coaching and mentoring team members
By submitting your personal data to Pro Insurance and by using our website, you give your consent that all personal data you submit as part of your application may be processed by us in the manner and for the purposes described in our HR applicant privacy policy. For further information, please refer to our Data Protection Policy, a copy of which can be requested from Pro HR.
The Company
Pro is a specialist outsourcing and consulting company focused solely on the insurance and reinsurance industries. We work with clients to identify changes needed to improve their business processes, minimise operating overheads and implement the controls required to meet new regulations, delivering tailored solutions to meet clients’ needs. Our UK offices are in Gloucester, Glasgow, Liverpool, Horsham and central London. We are also a global company with offices in the United States, Cologne and Unna (Germany) and Argentina. We also operate a hybrid working model so you can work at home and in the office. We provide expert support in the areas of underwriting, claims management, financial and technical accounting, and risk and auditing, utilising the best technology available on the market and adopting a proactive approach.
Senior Claims Technician employer: PRO GLOBAL
Contact Detail:
PRO GLOBAL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Technician
✨Tip Number 1
Familiarise yourself with the specific types of EL/PL disease claims, especially asbestos-related cases. Understanding the nuances of these claims will not only boost your confidence but also demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the insurance industry, particularly those who specialise in claims management. Engaging with peers can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience in coaching and mentoring team members. Highlighting your ability to enhance team performance will resonate well with the hiring managers at Pro Insurance.
✨Tip Number 4
Research Pro Insurance's approach to claims handling and their hybrid working model. Being knowledgeable about the company’s values and operations will help you align your answers with what they are looking for in a candidate.
We think you need these skills to ace Senior Claims Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Senior Claims Technician position. Understand the key responsibilities and required skills, especially those related to EL/PL disease claims and asbestos losses.
Tailor Your CV: Customise your CV to highlight relevant experience in handling EL/PL disease claims. Emphasise any previous roles where you managed similar claims or developed strong relationships with stakeholders.
Craft a Compelling Cover Letter: Write a cover letter that showcases your technical background and communication skills. Mention specific examples of how you've successfully handled claims or coached team members, aligning your experiences with the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your application is clear, concise, and free from typos, as attention to detail is crucial in the insurance industry.
How to prepare for a job interview at PRO GLOBAL
✨Showcase Your Technical Knowledge
Make sure to highlight your strong technical background in EL/PL disease claims, especially regarding asbestos losses. Be prepared to discuss specific cases you've handled and demonstrate your understanding of relevant legislation.
✨Demonstrate Effective Communication Skills
Since the role involves liaising with solicitors and brokers, practice articulating your thoughts clearly. Prepare examples of how you've successfully managed stakeholder relationships in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, particularly in identifying potential fraud or managing complex claims. Think of scenarios where you had to make critical decisions and be ready to explain your thought process.
✨Emphasise Your Coaching Experience
As the role involves mentoring team members, be ready to discuss your previous coaching experiences. Share how you've contributed to team development and any structured training plans you've implemented.