At a Glance
- Tasks: Lead a dynamic team in delivering top-notch client service within the insurance sector.
- Company: Join Pro, a forward-thinking outsourcing and consulting firm in the insurance industry.
- Benefits: Enjoy flexible hybrid working, training support, and a generous pension scheme.
- Other info: Embrace a culture of curiosity, creativity, and inclusivity with excellent growth opportunities.
- Why this job: Make a real impact while developing your career in a supportive and innovative environment.
- Qualifications: Team leadership experience and strong communication skills are essential.
The predicted salary is between 50000 - 60000 £ per year.
Pro currently has an exciting opportunity for a Team Manager to be part of our Insurance Services team. The job holder will assist the Client and Underwriters in delivering a high-quality client service. The role formally reports to Pro Global but sits within a London based insurer within the Underwriting Operations function. Pro operates a flexible hybrid working policy and this role would be based in our client London office 3 days a week.
Main Duties and Responsibilities
- Oversight of USA roles including Submission clearance for new risks, Preparation of quote, certificate and policy documentation, Risk data capture in the London insurers policy administration system, Support the production of any regulatory reporting.
- Key UW Metrics - Monitor completion statistics for defined data elements, identify where these are not being completed and ensure that data is accurately captured.
- Electronic Platforms (Insurance only) - ensure activity completed in platforms is reflected in client systems.
- Financial Close - ensure bookings are up to date and oversee any data remediation exercises required as part of the close process.
- Workload Management – Maintain oversight of department operations including risk submission, submission flow management, endorsements, renewal tracking, peer review.
- Underwriting Metrics – Monitoring and sharing of Underwriting dashboards across the underwriting team.
- Provide direct line management for a team, with responsibilities to include appraisals, 1:1’s and objective setting.
Skills and Experience
- Bachelors’ degree level preferred, although not required.
- Previous Team Leader/Supervisory experience is essential.
- 3 years of relevant team management experience in the insurance market is essential.
- Excellent verbal and written communication skills.
- Able to use discretion in working to resolve process issues that ensure the success of our established global outsourcing models.
- Possess a continuous improvement mindset.
- Ability to work flexibly in order to complete duties of the role, particularly during peak underwriting periods.
- Proven ability to prioritise and organise effectively.
- Proven ability to work with speed and accuracy, particularly under pressure.
- Experience supporting work allocation and working to SLAs/tight deadlines.
- Proven experience of building and maintaining good working relationships.
- Committed to developing a career in Operations.
Team Manager - London employer: PRO GLOBAL
Pro is an exceptional employer, offering a dynamic work environment in the heart of London with a flexible hybrid working policy that promotes work-life balance. Employees benefit from comprehensive training and development opportunities, a supportive team culture, and a commitment to integrity and inclusivity, making it an ideal place for those looking to grow their careers in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work at Pro or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching common questions for Team Manager roles in insurance. We recommend practising your answers with a friend or in front of a mirror to boost your confidence and ensure you come across as the best fit for the team.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've managed teams, resolved conflicts, or improved processes. This will demonstrate that you're not just a manager, but a leader who can drive results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Pro and ready to contribute to our success.
We think you need these skills to ace Team Manager - London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Team Manager role. Highlight your relevant experience in team management and the insurance market, and don’t forget to showcase your communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role at Pro. Mention specific experiences that align with the job description and show your enthusiasm for the position.
Showcase Your Achievements:When detailing your past roles, focus on your achievements rather than just responsibilities. Use metrics where possible to demonstrate how you’ve positively impacted your previous teams or projects.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at PRO GLOBAL
✨Know Your Stuff
Make sure you understand the insurance market and the specific responsibilities of a Team Manager. Brush up on key terms and processes related to underwriting operations, as well as the company's values and how they align with your own.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience that highlight your team management abilities. Think about times when you successfully led a team, resolved conflicts, or improved processes. Be ready to discuss how you can bring that experience to Pro.
✨Demonstrate Your Communication Skills
Since excellent verbal and written communication is crucial for this role, practice articulating your thoughts clearly. You might even want to prepare a brief summary of your career journey to share during the interview, showcasing your ability to communicate effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if Pro is the right fit for you.
