At a Glance
- Tasks: Lead a dynamic team in delivering top-notch insurance services and client support.
- Company: Join a leading insurer with a flexible hybrid working culture.
- Benefits: Enjoy competitive pay, career development, and a supportive work environment.
- Other info: Great opportunity for career growth in a fast-paced environment.
- Why this job: Make a real impact in the insurance industry while developing your leadership skills.
- Qualifications: Team management experience and strong communication skills are essential.
The predicted salary is between 50000 - 60000 £ per year.
Pro currently has an exciting opportunity for a Team Manager to be part of our Insurance Services team. The job holder will assist the Client and Underwriters in delivering a high-quality client service. The role formally reports to Pro Global but sits within a London based insurer within the Underwriting Operations function. Pro operates a flexible hybrid working policy and this role would be based in our client London office 3 days a week.
Main Duties and Responsibilities
- Oversight of USA roles including Submission clearance for new risks, Preparation of quote, certificate and policy documentation, Risk data capture in the London insurer's policy administration system, Support the production of any regulatory reporting.
- Key UW Metrics - Monitor completion statistics for defined data elements, identify where these are not being completed and ensure that data is accurately captured.
- Electronic Platforms (Insurance only) - ensure activity completed in platforms is reflected in client systems.
- Financial Close - ensure bookings are up to date and oversee any data remediation exercises required as part of the close process.
- Workload Management – Maintain oversight of department operations including risk submission, submission flow management, endorsements, renewal tracking, peer review.
- Underwriting Metrics – Monitoring and sharing of Underwriting dashboards across the underwriting team.
- Provide direct line management for a team, with responsibilities to include appraisals, 1:1's and objective setting.
Skills and Experience
- Bachelors' degree level preferred, although not required.
- Previous Team Leader/Supervisory experience is essential.
- 3 years of relevant team management experience in the insurance market is essential.
- Excellent verbal and written communication skills.
- Able to use discretion in working to resolve process issues that ensure the success of our established global outsourcing models.
- Possess a continuous improvement mindset.
- Ability to work flexibly in order to complete duties of the role, particularly during peak underwriting periods.
- Proven ability to prioritise and organise effectively.
- Proven ability to work with speed and accuracy, particularly under pressure.
- Experience supporting work allocation and working to SLAs/tight deadlines.
- Proven experience of building and maintaining good working relationships.
- Committed to developing a career in Operations.
Team Manager - Insurance in London employer: PRO GLOBAL
Pro Global is an exceptional employer, offering a dynamic work environment within the London insurance sector. With a flexible hybrid working policy and a strong focus on employee development, team members benefit from opportunities for growth and collaboration while enjoying a supportive culture that values continuous improvement and effective communication.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager - Insurance in London
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work at Pro or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching common questions for Team Manager roles in insurance. We recommend practising your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss your previous team management experiences and how you've successfully handled challenges. We want to see how you can lead a team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Team Manager - Insurance in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Team Manager role in Insurance. Highlight your relevant experience, especially any team management and insurance market knowledge. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Be sure to mention your experience with client service and team leadership.
Showcase Your Communication Skills:Since excellent verbal and written communication skills are key for this role, make sure your application reflects that. Keep your language clear and professional, but don’t be afraid to let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at PRO GLOBAL
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge, especially around underwriting processes and client service. Familiarise yourself with key metrics and how they impact the business. This will show that you're not just interested in the role but also understand the industry.
✨Demonstrate Leadership Skills
Since this role involves team management, be ready to share examples of your previous leadership experiences. Talk about how you've handled team dynamics, resolved conflicts, or improved processes. This will help them see you as a capable leader who can motivate and guide a team.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing workload during peak periods or ensuring data accuracy. Think of real-life examples where you've successfully navigated similar challenges, as this will highlight your problem-solving skills.
✨Show Your Communication Skills
Excellent verbal and written communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask them about their team dynamics or client interactions, which shows your interest and engagement.
