Syndicate Operations Analyst in London

Syndicate Management Support Role

Overview

We are seeking a highly organised and detail-oriented Syndicate Operations Analyst to join our team. This role centres on supporting key operational and administrative tasks within syndicate management. The successful candidate will play a critical role in responding to ad hoc requests, liaising with external partners, and ensuring smooth communication across internal and external stakeholders.

Key Responsibilities

• Handle and respond to ad hoc requests, ensuring they are resolved efficiently and effectively.
• Act as the primary liaison on Lloyd’s returns, managing communications and coordination seamlessly.
• Maintain excellent relationships with internal and external stakeholders in each function, ensuring expectations are effectively communicated and managed.
• Support day-to-day syndicate management operations, keeping initiatives on track and delivering high-quality work.
• Collaborate with teams across departments to facilitate smooth processes and proactive problem-solving.
• Maintain accurate records of communications, tasks, and processes within the team's operational framework.

Required Skills and Qualifications

• Exceptional communication skills, both verbal and written, with the ability to engage effectively with a wide range of stakeholders.
• Strong stakeholder management capabilities, with the ability to build and maintain relationships.
• Attention to detail and the ability to manage multiple ad hoc requests while meeting deadlines and maintaining high-quality standards.
• Proactive and resourceful in finding solutions to complex challenges in a fast-paced environment.
• Experience in an insurance environment is highly desirable

Pro is a specialist outsourcing and consulting company focused solely on the insurance and reinsurance industries.

We work with clients to identify changes needed to improve their business processes, minimise operating overheads and implement the controls required to meet new regulations, delivering tailored solutions to meet clients’ needs.

Our UK offices are in Gloucester, Glasgow, Liverpool, Horsham and central London. We are also a global company with offices in the United States, Cologne and Unna (Germany) and Argentina. We also operate a hybrid working model so you can work at home and in the office.

We provide expert support in the areas of underwriting, claims management, financial and technical accounting, and risk and auditing, utilising the best technology available on the market and adopting a proactive approach.