Pro Insurance currently has some exciting new opportunities for Graduate or Trainee Claims Technician to join our Legacy Claims Team, processing claims to support an existing client.
Pro currently operates a hybrid working model. The majority of this role will be working at home with travel to the Glasgow or Liverpool office on a weekly basis, and other offices as and when required.
Purpose of Role
Reporting to the Claims Manager, the Graduate/Trainee Claims Technician will handle a caseload EL/PL disease and illness claims under supervision, including, but not limited to, the following:-
- NIHL
- HAVs
- Liaising with solicitors and brokers
- Managing all diaries and post within the agreed SLAs
- Developing effective business relationships internally and externally
- Maintain accurate records for auditing and regulatory purposes
- Identifying potential fraud
- Proactively support the team in their achievements and overall business objectives
- Provide technical advice and guidance to external clients
- Oversight of PLF in respect of any litigated claims to ensure the case strategy is appropriate
- Contribute to projects relevant to the sub vertical
- Strengthen Client Relationships
- Represent Pro in a Professional manner to both peer and potential marketplace acquaintances
Knowledge and skills
- Technical background relating to EL/PL claims is preferable however not essential. Full training will be provided for the successful candidate
- Experience in other claims is a distinct advantage
- Excellent Policy interpretation skills
- Ability to work to strict deadlines
- Ability to manage competing commitments
- Effective communication skills and key stakeholder relationship management skills
- Knowledge of claims handling, fraud and impacting legislation
- Adaptable to change
- Claims Handling Authority/Licence appropriate to the work type
- Strong relationship building skills and a professional and approachable manner
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Graduate/Trainee Claims Technician in Liverpool employer: Pro Global
Pro Insurance is an exceptional employer that values its people and fosters a supportive work culture. With a competitive salary, generous benefits package, and opportunities for professional development through fully sponsored qualifications, employees can thrive in a dynamic environment. The hybrid working model allows for flexibility, making it an ideal workplace for those seeking meaningful and rewarding employment in the insurance sector.
