Pro currently has an exciting opportunity to join us as a Technician in Risk Capture to be part of our Insurance Services team. The job holder will meet all Client service levels, deliverables and deadlines for the processing of Risk Capture documentation.
Pro operates a hybrid working model, with time split working from home and the Gloucester office.
Main Duties and Responsibilities
- Processing cleanse and baseline requests.
- Accurately running and recording interfaces within client systems.
- Using multiple resources/systems to process each request.
- Processing tasks accurately, in an efficient manner, in line with client SLA’s.
- Dealing with clients in a professional manner over the phone or via email.
- Monitor KPIs and SLAs.
Skills and Experience
- Experience in a similar role within the insurance market
- Ability to take responsibility for own workload and remain efficient.
- Strong technical skills and ability to prioritise workload to meet deadlines.
- Understanding of principles of insurance is essential.
- Maintain a conscientious, positive and enthusiastic approach to work, maintaining good working relationships with colleagues.
Pro is a global business and consulting company focused solely on the insurance and reinsurance industries. By submitting your personal data to Pro and by using our website, you give your consent that all personal data you submit as part of your application may be processed by us in the manner and for the purposes described in our HR applicant privacy policy. For further information, please refer to our Data Protection Policy, a copy of which can be requested from Pro HR.
