At a Glance
- Tasks: Handle asbestos-related claims and manage relationships with solicitors and brokers.
- Company: Pro Insurance, a leading firm in the insurance sector with a flexible hybrid work policy.
- Benefits: Remote work options, competitive salary, and opportunities for professional growth.
- Other info: Flexible working environment with travel to various UK office locations.
- Why this job: Join a dynamic team and make a difference in complex claims management.
- Qualifications: Experience in EL/PL disease claims and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Pro Insurance currently has a new opportunity for a Claims Technician to join our Complex Claims Team, processing claims in supporting an existing client.
Pro currently has UK office locations in London, Glasgow, Gloucester, Horsham and Liverpool and operates a flexible hybrid policy, the majority of this role will be working on a remote basis but will be required to travel to one of our EL/PL claims hub and other locations when required.
- Purpose of Role & Responsibilities
- Reporting to the Claims Manager, the Claims Technician will handle a caseload of asbestos-related disease and other respiratory claims, to include the following:-
- Mesothelioma
- Diffuse Pleural Thickening
- Other respiratory claims
- Managing all diaries and post within the agreed SLAs
- Liaising with solicitors and brokers
- Developing effective business relationships internally and externally
- Maintain accurate records for auditing and regulatory purposes
- Identifying potential fraud
- Proactively support the team in their achievements and overall business objectives
- Provide technical advice and guidance to external clients
- Oversight of PLF in respect of any litigated claims to ensure the case strategy is appropriate
- Contribute to projects relevant to the sub vertical
- Strengthen Client Relationships
- Represent Pro in a Professional manner to both peer and potential marketplace acquaintances
Skills and Experience
- Good background in EL/PL disease claims including: Lung Cancer, Mesothelioma, and other asbestos-related claims.
- Ability to work towards Service Level Agreements.
- Effective communication and key stakeholder relationship management skills.
- Knowledge of claims handling and impacting legislation in respect of asbestos-related disease claims.
- Claims Handling Authority/Licence appropriate to the work type.
- Adaptable to change.
- Strong relationship building skills and a professional and approachable manner.
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We think you need these skills to ace Claims Technician in Glasgow
Claims Handling
Asbestos-related Disease Knowledge
Service Level Agreement Management
Effective Communication
Stakeholder Relationship Management
Legislative Knowledge
Claims Handling Authority/Licence
