Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers at the trade counter and process orders efficiently.
- Company: Independent timber merchant known for quality products and excellent service.
- Benefits: Competitive pay, friendly environment, and opportunities for learning and development.
- Why this job: Join a supportive team and gain valuable experience in the timber industry.
- Qualifications: Strong communication skills and a positive attitude; experience is a plus but not essential.
The predicted salary is between 22000 - 28000 £ per year.
About Us: Our client are an independent timber merchant with a strong reputation for quality products and excellent customer service. Serving both trade professionals and retail customers.
The Role: We are looking for a reliable and motivated individual to join our clients team on the trade counter. This is a customer-facing role where you'll be assisting both trade and retail customers, processing orders, and helping ensure smooth day-to-day operations.
Key Responsibilities:
- Serving customers at the trade counter
- Providing product advice and support
- Processing orders and handling payments
- Maintaining a clean and organised counter area
- Assisting with stock handling when required
What We're Looking For:
- Previous experience in a similar role or within the timber/building supplies industry is ideal, but not essential
- Strong communication and customer service skills
- A proactive and positive attitude
- Ability to work as part of a team
What's On Offer:
- Competitive pay (based on experience)
- Friendly and supportive working environment
- Opportunity to learn and develop within the industry
Trade Counter Assistant in Birmingham employer: Pro-Force Ltd
Contact Detail:
Pro-Force Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant in Birmingham
✨Tip Number 1
Get to know the company! Research their products and services, especially in the timber industry. This will help you stand out during conversations and show that you're genuinely interested in joining their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about interacting with customers, think of scenarios where you can demonstrate your ability to handle queries and provide product advice. Role-playing with a friend can be super helpful!
✨Tip Number 3
Dress the part! When you go for an interview, make sure you look professional yet approachable. A smart appearance can make a great first impression, especially in a customer-facing role like this one.
✨Tip Number 4
Apply through our website! We make it easy for you to connect with potential employers. Plus, it shows you're proactive and keen on the opportunity. Don't miss out on landing that job!
We think you need these skills to ace Trade Counter Assistant in Birmingham
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you can bring your skills to our trade counter and help us provide excellent service to our customers.
Tailor Your Application: Take a moment to customise your application for this role. Mention your interest in the timber/building supplies industry and how your background fits with what we’re looking for. It shows us you’re genuinely interested!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Pro-Force Ltd
✨Know Your Products
Familiarise yourself with common timber products and building supplies. Being able to discuss different types of wood, their uses, and benefits will show your potential employer that you're genuinely interested in the role and can provide valuable advice to customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Whether it was resolving a complaint or going the extra mile for a customer, these stories will highlight your ability to connect with clients and handle their needs effectively.
✨Demonstrate Team Spirit
Since this role involves working as part of a team, think of instances where you've collaborated successfully with others. Emphasising your ability to work well in a team will reassure the interviewer that you can contribute positively to their work environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. Inquiring about their customer service philosophy or how they handle stock management shows your enthusiasm and helps you gauge if the company is the right fit for you.