At a Glance
- Tasks: Provide 1st line IT support and resolve technical issues for users.
- Company: Pro-Connexions, a dynamic company in Wakefield with a hybrid work model.
- Benefits: Flexible working hours, opportunities to upskill, and a supportive team environment.
- Other info: Great chance for career growth in the ever-evolving tech industry.
- Why this job: Kickstart your IT career while helping others and solving real tech problems.
- Qualifications: Basic IT knowledge and a passion for helping people.
The predicted salary is between 25000 - 35000 £ per year.
Pro-Connexions in Wakefield is seeking a 1st Line Support / Service Desk Analyst to deliver end‑user IT support Monday to Friday with hybrid working.
The role covers Windows 10/11, Office 365, Active Directory, printer issues, Group Policy and SCCM, with opportunities to upskill and grow in IT.
You will be the first point of contact, triaging incidents, escalating when required and helping users resolve technical issues to keep operations running smoothly.
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IT Service Desk Analyst – Windows & O365 (Hybrid) in Wakefield employer: Pro-Connexions
Join a dynamic team in Manchester as a Service Desk Analyst, where your growth and development are our top priorities. We foster a supportive work culture that encourages continuous learning and skill enhancement, ensuring you have the resources to advance your career. With a hybrid working model and a commitment to investing in your professional journey, this is an excellent opportunity for those eager to make a meaningful impact in IT support.
