Senior Service Desk Engineer Growth & KB Leader Manchester

Senior Service Desk Engineer Growth & KB Leader Manchester

Manchester Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide top-notch IT support and resolve incidents in a customer-focused environment.
  • Company: Join Pro-Connexions, a dynamic team in Manchester with a focus on growth.
  • Benefits: Opportunities for career progression and a collaborative work culture.
  • Other info: Exciting opportunities for personal and professional development await you.
  • Why this job: Make a real difference by helping users and enhancing IT operations.
  • Qualifications: Strong communication skills and a proactive approach to problem-solving.

The predicted salary is between 35000 - 45000 Β£ per year.

Pro-Connexions seeks a Senior Service Desk Specialist to join our Manchester team.

You will provide end user IT support, diagnose incidents, and escalate where required in a professional, customer-focused environment.

The role emphasizes strong communication, collaboration, and a proactive approach to incident resolution, with room for progression within the service desk and IT operations.

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Senior Service Desk Engineer Growth & KB Leader Manchester employer: Pro-Connexions

Join a dynamic team in Manchester as a Service Desk Analyst, where your growth and development are our top priorities. We foster a supportive work culture that encourages continuous learning and skill enhancement, ensuring you have the resources to advance your career. With a hybrid working model and a commitment to investing in your professional journey, this is an excellent opportunity for those eager to make a meaningful impact in IT support.

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Contact Details:

Pro-Connexions Recruitment Team

We think you need these skills to ace Senior Service Desk Engineer Growth & KB Leader Manchester

End User IT Support
Incident Diagnosis
Customer-Focused Approach
Communication Skills
Collaboration Skills
Proactive Incident Resolution
Escalation Management