Senior Service Desk Analyst / Service Desk Team Leader– Based in Manchester- Mon – Fri, needed to provide end user support. Are you strong with 1st Line Support and want to get involved in supporting team members and getting yourself on a managerial path? As Senior Service Desk Analyst / Service Desk Team Leader you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM / Intune, DFS folder permissions in SharePoint, as well as an understanding of Networking triaging. Successful Senior Service Desk Analyst / Service Desk Team Leader needs to have excellent communication skills, strong and logical troubleshooting / diagnostic’s ability, be resourceful, with a growth mindset, able to take on constructive criticism to better themselves and be driven and have ambition to progress yourself, as well as coming across very professional. Senior Service Desk Analyst / Service Desk Team Leader would ideally have previously contributed to Knowledge Banks (KB’s) and acted as a Senior member in a technical capacity and used to setting good standards! Can you add value to a team? Apply now we are waiting to invest in your career
Senior Service Desk in Manchester employer: Pro-Connexions
Join a dynamic team in Manchester as a Service Desk Analyst, where your growth and development are our top priorities. We foster a supportive work culture that encourages continuous learning and skill enhancement, ensuring you have the resources to advance your career. With a hybrid working model and a commitment to investing in your professional journey, this is an excellent opportunity for those eager to make a meaningful impact in IT support.
