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- Tasks: Join us as an IT Technical Support pro, tackling Data Centre migrations and hardware fixes.
- Company: Be part of a dynamic team focused on cutting-edge technology in the M25 region.
- Benefits: Enjoy flexible shifts, overtime opportunities, and a clear path for career growth.
- Why this job: This role offers hands-on experience, skill development, and a chance to make an impact.
- Qualifications: Ideal candidates have Data Centre experience, troubleshooting skills, and a valid driving license.
- Other info: We're eager to invest in your future—apply now and kickstart your tech career!
The predicted salary is between 36000 - 60000 £ per year.
IT Technical Support /Data Centre Engineer /Cabling Engineer needed to work in the field covering M25 region – Chelmsford, London & Hertfordshire, must have a driving licence. Mon – Fri staggered shift with a 1 in 3 weekend rota and plenty of overtime if you want it. This role offers excellent career progression and would suite someone who has had some experience of working on Data Centre migrations. Anyone with any IT Data Centre Engineer experience would have a huge advantage. Successful IT Technical Support /Data Centre Engineer / Cabling Engineer would ideally have Data Centre knowledge – Racking, stacking, patching. Cable knowledge, including cable testing, copper and fibre. As well as fixing hardware faults, swapping drives / tapes. Experience of working within a comms room and working on Data Centre Migrations, Good knowledge Data Centre processes & Procedures. (Plus be PC literate with good Excel knowledge & experience). IT Technical Support /Data Centre Engineer/ Cabling Engineer should be methodical, logical and have excellent troubleshooting skills and want to learn, progress their career and have excellent communication skills and be client facing and hold a driving licence, we are waiting to invest in your career. Apply Now
IT Technical Support employer: Pro-Connexions
Contact Detail:
Pro-Connexions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technical Support
✨Tip Number 1
Familiarize yourself with the specific Data Centre processes and procedures mentioned in the job description. This knowledge will not only help you during the interview but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Highlight any previous experience you have with Data Centre migrations or working in comms rooms. Be ready to discuss specific projects or tasks you've completed that relate directly to the responsibilities of this position.
✨Tip Number 3
Brush up on your troubleshooting skills and be prepared to provide examples of how you've successfully resolved hardware faults in the past. This will showcase your problem-solving abilities and technical expertise.
✨Tip Number 4
Since this role involves client interaction, practice your communication skills. Think of scenarios where you had to explain technical issues to non-technical clients and how you made those interactions successful.
We think you need these skills to ace IT Technical Support
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience you have in IT Technical Support, Data Centre migrations, or Cabling Engineering. Mention specific projects or tasks that showcase your skills in racking, stacking, patching, and troubleshooting.
Showcase Technical Skills: Clearly outline your technical skills related to data centres, including cable knowledge (copper and fibre), hardware fault fixing, and experience with comms rooms. Don't forget to mention your proficiency in Excel and any other relevant software.
Demonstrate Soft Skills: Since the role requires excellent communication skills and a client-facing attitude, provide examples of how you've successfully interacted with clients or team members in past roles. Highlight your methodical and logical approach to problem-solving.
Express Career Ambitions: Convey your desire for career progression and learning opportunities. Mention how this position aligns with your career goals and why you are excited about the potential for growth within the company.
How to prepare for a job interview at Pro-Connexions
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Data Centre migrations, including specific examples of racking, stacking, and patching. Highlight any relevant projects you've worked on that demonstrate your technical expertise.
✨Demonstrate Problem-Solving Abilities
Since troubleshooting is key in this role, be ready to share instances where you've successfully diagnosed and resolved hardware faults. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Clearly and Effectively
As this position involves client interaction, practice articulating your thoughts clearly. Prepare to explain complex technical concepts in a way that non-technical clients can understand.
✨Express Your Willingness to Learn
Convey your enthusiasm for career progression and learning new skills. Mention any relevant certifications or training you are pursuing or plan to pursue, especially in areas like cable testing or Data Centre processes.
