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- Tasks: Provide IT support and maintain hardware in a dynamic environment.
- Company: Join a forward-thinking tech company based in Leeds with a Manchester site.
- Benefits: Enjoy excellent career progression and training opportunities.
- Why this job: Perfect for those eager to learn and grow in the IT field.
- Qualifications: Must have a driving licence and some IT hardware support experience.
- Other info: Participation in an on-call rota is required.
IT Support Engineer / Data Centre Engineer needed, must have drivers’ licence, must be able to become SC cleared and participate in an on-call rota, based in Leeds and may be required to attend our Manchester site every so often.
This role offers excellent career progression and would suit someone who has had some IT Hardware Support experience and wants to develop their knowledge and skill set. Anyone with any IT Data Centre Engineer experience would have a huge advantage but we are willing to train!
IT Support Engineer / Hardware Engineer / Data Centre Engineer should have had some exposure to some of the following skills:
- IT Support
- Hardware Support
- PC Support
- Any cabling or patching knowledge
- Data Centre knowledge
Successful candidates must want to learn, progress their career, have excellent communication skills, be client facing, and hold a driving licence.
IT Support Engineer employer: Pro-Connexions
Contact Detail:
Pro-Connexions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies and tools used in IT support and data centres. Research common hardware issues and solutions, as well as cabling and patching techniques, to demonstrate your proactive approach during interviews.
✨Tip Number 2
Network with professionals in the IT support field, especially those who work in data centres. Attend local tech meetups or online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare for the on-call aspect of the role by understanding what it entails. Familiarise yourself with common issues that arise during off-hours and think about how you would handle them, showcasing your readiness to take on this responsibility.
✨Tip Number 4
Highlight your willingness to learn and develop your skills in your conversations with us. Be ready to discuss how you plan to grow within the role and contribute to the team, as we value candidates who are eager to progress their careers.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the specific requirements for the IT Support Engineer position. Pay attention to the skills mentioned, such as IT Support, Hardware Support, and any Data Centre experience.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise any IT hardware support experience and communication skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your willingness to learn. Mention your driving licence and readiness to participate in the on-call rota, as these are important aspects of the job.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Pro-Connexions
✨Show Your Technical Knowledge
Be prepared to discuss your experience with IT support and hardware. Brush up on common troubleshooting techniques and be ready to explain how you've resolved issues in the past. This will demonstrate your capability and readiness for the role.
✨Highlight Your Willingness to Learn
Since the company is willing to train, express your eagerness to develop your skills further. Share examples of how you've taken initiative in the past to learn new technologies or improve your knowledge in IT.
✨Demonstrate Excellent Communication Skills
As this role is client-facing, practice articulating your thoughts clearly and concisely. Be ready to provide examples of how you've effectively communicated technical information to non-technical clients or colleagues.
✨Prepare for On-Call Scenarios
Understand what being part of an on-call rota entails. Think about how you would handle urgent situations outside of regular hours and be ready to discuss your approach to managing stress and prioritising tasks during such times.
