IT Support / Cloud Support / Infrastructure Support

Overview

IT Support / Cloud Support / Infrastructure Support PC0206-1 | HQ-Based | Leeds WF17

Salary: £32,000 – £35,000 + £3,000 Overtime + Benefits + Career Progression

Are you an IT Support professional looking to move beyond basic service desk work and develop real Cloud and Infrastructure skills?

This role is based at the company\’s HQ, working in an environment where you will be surrounded by experienced engineers and technical specialists who actively support learning, development, and progression.

This is a genuine opportunity to build your career, not just hold a job.

Responsibilities

• Service Desk incident management and escalation
• Working closely with 3rd Line Cloud Technical Support Engineers
• Following and contributing to structured processes and procedures
• Producing clear, accurate technical documentation
• Adding value to the team and supporting continuous improvement

Technologies and Skills

You do not need experience in everything listed, but you should have a…