Salary: £40,000 - 42,000 per year
Requirements
- Experience with Windows 11 and Microsoft 365
- Understanding of networking fundamentals
- Awareness of ITIL
- Strong diagnostics and troubleshooting skills
- Approximately 3 years of demonstrable experience in a Deskside or End User Support role within a complex multisite environment
- Excellent communication skills
- Previous experience supporting VIPs or stakeholders is preferred
Responsibilities
- Act as an escalation point for the Service Desk
- Provide deskside and end user support in a complex multisite environment
- Diagnose and troubleshoot technical issues
- Support Windows 11 and Microsoft 365 environments
- Apply networking fundamentals and ITIL-aware support practices
- Communicate effectively with users, including VIPs and stakeholders when required
Technologies
- Support
- ITIL
- Microsoft 365
- Windows
- Office 365
More
We are a leading Managed Services company offering an exciting opportunity for a Deskside Field Support Engineer. This role is based within a complex multisite environment and provides the chance to work as part of a support team, with the opportunity to be an escalation point for the Service Desk. We value strong technical ability, excellent communication, and a customer-focused approach, and we are looking to invest in an experienced engineer who is ready to contribute to our service delivery.
last updated 36 week of 2026
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Deskside Field Support Engineer in Camden Town employer: Pro-Connexions
Join a leading Managed Services company that values its employees and fosters a collaborative work culture in West London. With a strong focus on professional development, you will have access to ongoing training and growth opportunities, ensuring your skills remain sharp and relevant. Enjoy the unique advantage of working in a dynamic environment where your contributions are recognised, and you can make a real impact while supporting a diverse range of clients.
