At a Glance
- Tasks: Provide 3rd line support for cloud and infrastructure issues in a fast-paced environment.
- Company: Join a dynamic team in Leeds focused on innovative cloud solutions.
- Benefits: Enjoy opportunities for career growth and potential remote work options.
- Why this job: Be part of a supportive culture that values your contributions and encourages development.
- Qualifications: 3-4 years in Cloud/Infrastructure Support with strong skills in Microsoft technologies required.
- Other info: Must be able to achieve SC Clearance; excellent communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
As 3rd Line Support / Senior Support / Cloud Support / Infrastructure Support, you will need the following Skills:
- 3-4 years' experience in Cloud/Infrastructure Support within a Service Provider environment
- In-depth experience with Microsoft Windows Server, TCP/IP, DNS, DHCP, Active Directory & Group Policy
- Excellent Azure solutions (SaaS, PaaS, & IaaS), DFS & FSlogix, Exchange / M365, Powershell scripting
- Strong experience of managing Virtual Environments (VMWare and/or Hyper-V)
- Excellent verbal and written communication skills
- Previous experience of working within a fast-paced environment, preferably enterprise level/ within a MSP
- Experience of adding value to a team and taking escalations from the 2nd line team
- Strong documentation skills, able to adhere to processes and procedures as well as incident management / escalations from the Service Desk
You will need to be able to become SC Cleared. We are here waiting to invest in your career if you are dedicated and have a growth mindset, please call to discuss the role in more depth.
Senior Infrastructure Support in Batley employer: Pro-Connexions Ltd
Contact Detail:
Pro-Connexions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Infrastructure Support in Batley
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Azure solutions and Microsoft Windows Server. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Network with professionals in the field, especially those who work in similar roles or at our company. Engaging with them on platforms like LinkedIn can provide insights into the company culture and potentially lead to referrals.
✨Tip Number 3
Prepare for potential technical interviews by brushing up on your troubleshooting skills and understanding of incident management processes. Being able to demonstrate your problem-solving abilities will be crucial during the interview.
✨Tip Number 4
Showcase your ability to work in a fast-paced environment by sharing examples from your previous roles. Highlight any experiences where you successfully managed escalations or added value to your team, as this aligns well with what we’re looking for.
We think you need these skills to ace Senior Infrastructure Support in Batley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 3-4 years of experience in Cloud/Infrastructure Support. Emphasise your skills with Microsoft Windows Server, TCP/IP, DNS, DHCP, Active Directory, and Group Policy, as well as your experience with Azure solutions.
Craft a Strong Cover Letter: In your cover letter, explain why you are a great fit for the Senior Infrastructure Support role. Mention your ability to manage virtual environments and your experience in a fast-paced environment, showcasing how you can add value to the team.
Highlight Communication Skills: Since excellent verbal and written communication skills are essential for this role, provide examples in your application that demonstrate your ability to communicate effectively, especially in incident management and escalations.
Showcase Documentation Skills: Detail your strong documentation skills in your application. Mention any specific processes or procedures you have adhered to in previous roles, as this will show your attention to detail and ability to follow protocols.
How to prepare for a job interview at Pro-Connexions Ltd
✨Showcase Your Technical Skills
Make sure to highlight your experience with Microsoft Windows Server, Azure solutions, and virtual environments during the interview. Be prepared to discuss specific projects or challenges you've faced in these areas.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've resolved complex issues in a fast-paced environment. This will show your potential employer that you can handle escalations effectively and contribute positively to the team.
✨Communicate Clearly
Since excellent verbal and written communication skills are essential for this role, practice explaining technical concepts in simple terms. This will help you connect better with the interviewers and demonstrate your ability to document processes.
✨Research the Company
Familiarise yourself with the company's services and culture. Understanding their approach to cloud and infrastructure support will allow you to tailor your responses and show genuine interest in the role.