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- Tasks: Book light vehicles for servicing and keep customers updated on their vehicle progress.
- Company: Leading recruitment agency with a busy main dealership in Yeovil.
- Benefits: Basic salary of £28,000 with OTE of £36,000 and pension benefits.
- Other info: Monday to Friday hours with occasional Saturday mornings.
- Why this job: Join a dynamic team and provide top-notch customer service in the automotive industry.
- Qualifications: Strong communication skills and a passion for customer care.
The predicted salary is between 28000 - 36000 £ per year.
A leading recruitment agency is seeking a Service Advisor for a busy main dealership in Yeovil. The role involves booking light vehicles for servicing, updating customers on vehicle progress, and providing excellent customer service.
The position offers a basic salary of £28,000 with on-target earnings of £36,000, and includes benefits like a pension. The working hours are Monday to Friday with one Saturday morning every three weeks.
Service Advisor – Customer Care & Vehicle Progress (OTE £36k) in Somerset employer: Pro Class Recruitment Ltd
Contact Detail:
Pro Class Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor – Customer Care & Vehicle Progress (OTE £36k) in Somerset
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the automotive industry. A personal recommendation can really give you an edge when applying for that Service Advisor role.
✨Tip Number 2
Prepare for the interview by researching the dealership and understanding their customer service ethos. We want to show them that you’re not just another candidate, but someone who genuinely cares about providing excellent service to customers.
✨Tip Number 3
Practice your communication skills! As a Service Advisor, you'll be updating customers on vehicle progress, so being clear and friendly is key. Try role-playing with a friend to get comfortable with common scenarios you might face.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and gives you a chance to stand out. Plus, we’re always on the lookout for passionate individuals ready to join the team and make a difference in customer care.
We think you need these skills to ace Service Advisor – Customer Care & Vehicle Progress (OTE £36k) in Somerset
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and vehicle knowledge. We want to see how your skills match the role of a Service Advisor, so don’t hold back on showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've provided excellent customer service in the past – we love a good story!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that relate to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Pro Class Recruitment Ltd
✨Know Your Stuff
Make sure you understand the ins and outs of the role. Familiarise yourself with the dealership's services, common vehicle issues, and customer care best practices. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you handled difficult situations and what you learned from them.
✨Practice Common Interview Questions
Anticipate questions related to booking services, updating customers, and handling complaints. Practising your responses can help you articulate your thoughts clearly during the interview. Consider doing a mock interview with a friend or family member to get comfortable.
✨Dress the Part
First impressions matter! Dress smartly and professionally for the interview. Even if the dealership has a casual dress code, showing up looking polished demonstrates your seriousness about the role and respect for the interview process.