Head of Ecommerce Accounts — Growth & Partnerships in Tilbury

Overview

A logistics and delivery company is seeking a Head of Account Management responsible for growing e-commerce customer relationships. This role entails strategic leadership, revenue growth, and ensuring exceptional service delivery.

Responsibilities

• Provide strategic leadership for the account management function and drive growth in e-commerce client relationships.
• Develop and execute account plans, manage key accounts, and maximize revenue opportunities.
• Lead, coach, and develop a team of account managers and commercial professionals.
• Collaborate with cross-functional teams (operations, sales, product) to ensure service delivery and client satisfaction.

Qualifications

• 8–12 years of account management or commercial leadership experience.
• Strong background in e-commerce and logistics.
• Proven skills in team leadership, negotiation, and strategic thinking.

Benefits

• Competitive remuneration package and excellent benefits.
• Free gym membership and company socials.

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