Business Development Manager - Ecommerce in Tilbury

We are entering an exciting phase of growth and are looking for an ambitious Business Development Manager to help scale our ecommerce delivery solutions across the UK and international markets. The guiding principle of Pro Carrier is to allow our customers to find sending their goods to and from anywhere in the world as easy and streamlined as possible across a range of offerings and all modes of transport.

Your new role: We are looking for a driven and commercially minded Business Development Manager to join our growing Ecommerce team. In this role, you will be responsible for identifying and securing new business opportunities, developing strong client relationships, and driving revenue growth across our ecommerce proposition. You will work closely with internal teams including Operations, Marketing, IT, and Finance to ensure a seamless client experience, whilst keeping a close eye on market trends and competitor activity to identify opportunities for growth.

Responsibilities:

• Business Development & Sales
  • Identify, target, and acquire new ecommerce clients across relevant sectors including retail, fashion, health & beauty, and consumer goods
  • Develop and manage a robust pipeline of new business opportunities, from initial prospecting through to contract close
  • Prepare and deliver compelling proposals, presentations, and commercial pitches tailored to client needs
  • Negotiate contracts and commercial terms in line with company pricing and margin expectations
  • Meet and exceed agreed revenue and new business targets
• Client Relationship Management
  • Build and maintain strong, long-term relationships with new and existing clients
  • Act as a key point of contact for strategic accounts, ensuring high levels of client satisfaction and retention
  • Identify upsell and cross-sell opportunities within an existing client base
  • Conduct regular client reviews to understand evolving needs and ensure service delivery meets expectations
• Market & Commercial Insight
  • Monitor market trends, competitor activity, and industry developments to inform strategy and identify new opportunities
  • Provide regular reporting and forecasting to senior management on pipeline activity, conversion rates, and revenue performance
  • Contribute to the development of commercial strategies and go-to-market plans
• Internal Collaboration
  • Work closely with Operations, IT, Finance, and Marketing teams to ensure client requirements are fully understood and delivered upon
  • Feed client and market insight back into the business to support product development and service improvement
  • Support the onboarding process for new clients, working with internal teams to ensure a smooth and professional handover

Skills and experience:

• Proven experience in a Business Development, Sales, or Account Management role ideally within Ecommerce
• Strong understanding of the ecommerce landscape, including fulfilment, returns, retail operations, and digital sales channels
• Demonstrated track record of achieving and exceeding sales targets
• Excellent communication, negotiation, and presentation skills
• Commercially astute with the ability to understand client needs and translate them into tailored solutions
• Self‑motivated, target‑driven, and able to work independently as well as part of a team
• Proficient in CRM systems and Microsoft Office suite
• Experience working within a third‑party logistics (3PL) or fulfilment environment
• Existing network of contacts within the ecommerce or retail sector
• Familiarity with ecommerce platforms such as Shopify, Magento, or similar
• Experience managing complex, multi‑stakeholder sales cycles

What You'll Get in Return

In return, you can expect to be given considerable responsibility for implementation and work closely with a small leadership team where your efforts and success will be noticed. We offer a competitive remuneration package, including free gym membership, private medical care and an employer pension contribution of 5% (based on the employee contributing 5%). We also offer free snacks, pay day treats, company social events, Employee of the month awards, plus many more!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.