Head of Corporate Affairs - Southeastern Railway in London

Are you ready to shape the reputation, narrative and external voice of one of the UK’s busiest railways? We’re seeking a Head of Corporate Affairs to join our Communications & Stakeholder leadership team, based at our head office in London Bridge (hybrid working – 3 days on site).

At Southeastern, how we communicate matters. This role sits at the heart of our relationship with customers, government, industry partners and communities - shaping trust, confidence and credibility as we continue our journey towards Great British Railways.

What You’ll Do

In this role, your purpose is to lead Southeastern’s Corporate Affairs function and set the external affairs strategy that protects and enhances our reputation. You’ll own the organisation’s external narrative, ensuring clear, consistent and compelling communication across media, public affairs, stakeholder engagement, digital and campaigns. You’ll work closely with senior leaders, the Department for Transport and industry partners to ensure our voice is credible, confident and aligned with contractual and governance obligations. As a senior leader, you’ll provide calm, visible leadership during incidents and crises, directing communications and acting as a trusted adviser to the Executive. You’ll lead and develop a high‐performing Corporate Affairs team, building capability across the business and strengthening our approach to engagement at every level. This is a strategic role with real influence, shaping how Southeastern is seen, heard and understood today and into the future.

Your talents

• You shape reputation with confidence - experienced in building trust, managing scrutiny and leading Corporate Affairs functions
• You build influential relationships - skilled at engaging senior government, political and industry stakeholders
• You thrive in a crisis - calm, credible and experienced in leading incident and media responses
• You’re a natural storyteller - able to translate complexity into clear, compelling messages that land
• You dare to lead - experienced in developing and inspiring multi‐disciplinary communications teams
• You think commercially - with a clear understanding of governance, contractual obligations and value‐for‐money decision‐making
• You deliver integrated communications - confident across media, digital, campaigns and stakeholder engagement, with a track record of making it all work seamlessly

As proud members of the Armed Forces Covenant and Disability Confident Scheme, we will offer you an interview if you apply under these schemes and meet the minimum criteria for the role.

What You’ll Get In Return

Along with your salary, the rewards you’ll get include:

• a final salary pension
• 25 days annual leave allowance (plus bank holidays)
• free rail travel across our networks.

Meaning you can feel secure in your career as well as fulfilled by your work.

A Bit About Southeastern

We’re one of Britain's busiest train operators, serving London, Kent and parts of East Sussex. We run over 1,700 trains a day, carrying more than 500,000 passengers and serving 180 stations. However, working on our railway is more than getting passengers from A to B. It’s about all the little moments that make a difference to their journey. It’s also about making our railway a great place to work. With a team that represents the communities we serve. This is a journey we’re fully committed to and we’re proud to have been named a ‘Great Place to Work’ at the 2023 National Rail Awards and endorsed as a WORK180 Employer for Women.

Our ways of working are what we expect of everyone at Southeastern. They are powerful. Tiny moments, every day, from every one of us, add up to massive, positive change. Improving how it feels to work here and how it feels to travel with us. At the heart of everything we do, our Safeguarding Team works to keep our customers, colleagues, and the public safe by improving safeguarding measures and knowledge making sure everyone gets home safe, every day.