At a Glance
- Tasks: Lead and shape brand narratives through strategic communications and compelling storytelling.
- Company: MJMK Restaurants, known for unforgettable dining experiences and award-winning concepts.
- Benefits: 50% staff discount, enhanced maternity/paternity pay, 28 days holiday, and mental health support.
- Why this job: Join a dynamic team during an exciting growth phase with new restaurant openings.
- Qualifications: 8+ years in consumer brand communications, ideally in food or hospitality.
- Other info: Collaborate with top chefs and influencers in a vibrant London setting.
The predicted salary is between 60000 - 80000 £ per year.
MJMK is driven by a passion for creating unforgettable experiences for every guest. We believe in the power of genuine hospitality and the joy of sharing exceptional food, drink, and meaningful moments in beautifully designed spaces. With 5 new openings planned this year, including 2 new concepts, this is an exciting time to join MJMK Restaurants.
Salary: £70,000 - £90,000 (subject to experience)
Location: Based 5 days a week in our London office, near Oxford Circus Tube
The Role
The Head of Communications role presents a unique opportunity to shape, lead, and bring the brands narratives consistently, creatively, and credibly in consumers’ everyday lives through strategic communications and compelling storytelling. This position will own the brand narrative and key messaging, ensuring a cohesive and impactful presence across all media and social platforms, aligned with broader business objectives. The role combines strategic leadership with hands-on management of agencies and close collaboration with senior stakeholders.
Key Responsibilities
- Drafting and leading on communications strategy and timelines by brand
- Lead external communications through tailored media outreach
- Partner with Marketing to deliver integrated campaigns across social, PR, paid media, CRM, and in-restaurant channels
- Develop communications strategies to support menu launches, promotional concepts, openings and brand campaigns
- Write and distribute press releases
- Overseeing press-led events and launches
- Act as senior lead for crisis and issues management
- Work closely and collaboratively with the Operations teams ensuring clear communication
- Define and lead a bold, consumer-first social media strategy that drives relevance, engagement, and advocacy
- Oversee always-on content, reactive social, and trend-led moments across platforms such as Instagram, TikTok, X, and emerging channels
- Ongoing monitoring of target publications and channels to identify opportunities
- Implement procedure for community management, social listening, and real-time engagement with customers
- Develop for each brand key influencer and ambassador strategies aligned with brand values and growth goals
- Lead social-first and creator-led activations that drive awareness and visits
- Identify key partnerships, negotiate and manage the relationships aligned to objectives and KPIs
- On a project basis brief and manage PR and social agencies to deliver best-in-class output
- Set clear objectives and KPIs for all channels and campaigns including engagement, reach, sentiment, and impact on footfall/sales
- Use insights from social listening, reviews, and customer feedback to inform strategy and decision-making
- Regularly report performance and recommendations to senior leadership
Skills & Experience
- Significant experience in consumer brand communications, ideally within food, hospitality, or lifestyle sectors
- Knowledge of the key media titles, journalists, and influencers shaping the food, lifestyle, and consumer landscape, with established relationships
- Deep understanding of social platforms, creator culture, and food-led content
- Proven experience leading agencies
- Excellent storytelling, copywriting, and brand guardianship skills
- Commercial mindset with understanding of how communications drives visits and revenue
- Minimum of 8 years experience in a communications role
- Well presented with excellent verbal and written communication skills
What we offer
- 50% staff discount across all MJMK restaurants
- Enhanced maternity and paternity pay, after your first year with us
- 28 days holiday inclusive of Bank Holidays
- Mental health and well-being assistance via Hospitality Action, offering free advice and counselling
- An enhanced pension plan after five years with us
- Referral bonus
About MJMK Restaurants
MJMK Restaurants own and operate a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin Star and been named one of the World’s 50 Best Restaurants. In 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair - our second collaboration with Santiago Lastra - and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7th in the Top 100 list, followed by KOL at number 50. Luso, a contemporary Portuguese restaurant in Fitzrovia, opened in September 2025.
Group Head of Communications - MJMK Restaurants employer: Prmoment
Contact Detail:
Prmoment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Head of Communications - MJMK Restaurants
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to folks at MJMK Restaurants. You never know who might help you land that dream role!
✨Tip Number 2
Show off your storytelling skills! When you get the chance to chat with potential employers, share your experiences in a way that highlights your creativity and strategic thinking. Make sure they see how you can bring their brand narrative to life.
✨Tip Number 3
Be proactive on social media! Engage with MJMK’s posts, share your thoughts on their campaigns, and showcase your understanding of food and hospitality trends. This not only shows your passion but also puts you on their radar.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the MJMK family. Don’t miss out on this opportunity!
We think you need these skills to ace Group Head of Communications - MJMK Restaurants
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Communications role. Highlight your experience in consumer brand communications, especially within the food and hospitality sectors, to show us you’re the perfect fit!
Show Off Your Storytelling Skills: Since this role is all about compelling storytelling, don’t shy away from showcasing your best writing samples. Whether it’s press releases or social media content, let us see how you can craft narratives that resonate with audiences.
Demonstrate Your Strategic Mindset: We want to see how you think strategically! In your application, share examples of past campaigns you've led, focusing on how you set objectives and measured success. This will help us understand your approach to driving engagement and revenue.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. We can’t wait to hear from you!
How to prepare for a job interview at Prmoment
✨Know the Brand Inside Out
Before your interview, dive deep into MJMK Restaurants' history, values, and recent projects. Familiarise yourself with their unique dining experiences and how they communicate their brand narrative. This will not only show your genuine interest but also help you align your answers with their vision.
✨Showcase Your Storytelling Skills
As the Head of Communications, storytelling is key. Prepare examples of how you've crafted compelling narratives in previous roles. Think about specific campaigns or strategies you've led that resulted in increased engagement or brand awareness, and be ready to discuss them in detail.
✨Demonstrate Your Media Savvy
MJMK Restaurants values strong media relationships. Be prepared to discuss your experience with media outreach and how you've successfully engaged journalists and influencers in the past. Highlight any established connections you have within the food and lifestyle sectors, as this could set you apart.
✨Prepare for Crisis Management Scenarios
Given the role's responsibility for crisis management, think of a few scenarios where you've had to handle communication challenges. Be ready to explain your approach, the strategies you implemented, and the outcomes. This will demonstrate your ability to think on your feet and manage sensitive situations effectively.