At a Glance
- Tasks: Manage customer accounts, ensure timely payments, and improve credit control processes.
- Company: Join a supportive team in a dynamic finance environment.
- Benefits: Hybrid working, 25 days holiday, health cash plan, and employee discounts.
- Why this job: Make a real impact on financial performance while developing your skills.
- Qualifications: Experience in credit control or finance, strong attention to detail, and great communication skills.
- Other info: Enjoy autonomy and opportunities for continuous learning and career growth.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Reporting to the Financial Controller, you'll join a supportive team of three Credit Controllers working together to maintain a healthy cash position for the business. Your focus will be on ensuring customers pay on time, keeping accounts accurate and up to date, and helping to drive down aged debt. You'll collaborate closely with colleagues across Finance, Customer Experience and Operations, as well as directly with customers, to resolve queries and keep accounts clean. This role offers autonomy, variety and the chance to shape improvements within the credit control function.
What You'll Be Doing:
- Managing your own portfolio of customer accounts and maintaining a low debtor balance
- Proactively engaging customers to resolve queries and secure timely payments
- Ensuring invoices, applications and account information are accurate and up to date
- Performing reconciliations, cash allocation and supporting the finalisation of accounts
- Contributing to process and system improvements across the team
What We're Looking For:
- Strong attention to detail and a commitment to highâquality, accurate work
- Confidence working independently while being a supportive team player
- Great communication skills: able to build relationships and problemâsolve with customers
- A commercial mindset with the ability to prioritise effectively
- Curious, proactive energy; someone who enjoys understanding how things work and improving them
- Professionalism, resilience and a positive, customerâcentric approach
Experience Required:
- Previous experience in a Credit Control or similar finance role
- Good understanding of finance processes
- Evidence of managing a ledger independently
- Experience within a related industry
- Studying towards AAT or another finance qualification
Why Join Us:
- Work as part of a collaborative team of three Credit Controllers
- Real autonomy to manage your accounts and make improvements
- The opportunity to play a meaningful role in strengthening our financial performance
- A culture that values continuous learning, curiosity, and doing things right first time
- Hybrid working - work from home one day per week
- 25 days' holiday, rising with length of service (plus 8 bank holidays)
- Health Cash Plan to claim back every day healthcare costs
- Employee Assistance Programme â wellbeing, legal and emotional support
- Life Assurance - 2Ă basic salary
- Holiday purchase scheme (up to 6 weeks total leave)
- Bike2Work Scheme
- EV Salary Sacrifice Scheme (after 6 months)
- Employee discount scheme for kitchens, appliances and staff sales
Credit Controller in Lancing employer: PRM - Paula Rosa Manhattan
Contact Detail:
PRM - Paula Rosa Manhattan Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Credit Controller in Lancing
â¨Tip Number 1
Network like a pro! Reach out to your connections in finance and credit control. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you can showcase your attention to detail and problem-solving skills, as these are key in this role.
â¨Tip Number 3
Donât just apply anywhere; focus on companies that align with your values and career goals. Check out our website for roles that excite you and fit your skills!
â¨Tip Number 4
Follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar.
We think you need these skills to ace Credit Controller in Lancing
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous credit control experience and any finance qualifications you have. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Credit Controller role. Share specific examples of how you've managed customer accounts and resolved queries in the past. We love a good story!
Show Off Your Attention to Detail: In finance, accuracy is key! Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so show us that youâre detail-oriented right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the easiest way for us to receive your application and ensures youâre considered for the role. Plus, youâll get to explore more about our culture and values while youâre at it!
How to prepare for a job interview at PRM - Paula Rosa Manhattan
â¨Know Your Numbers
Brush up on your financial knowledge, especially around credit control processes. Be ready to discuss how you've managed ledgers in the past and any specific strategies you've used to reduce aged debt.
â¨Showcase Your Communication Skills
Since this role involves liaising with customers and colleagues, prepare examples of how you've effectively resolved queries or built relationships in previous roles. Highlight your ability to communicate clearly and professionally.
â¨Demonstrate Attention to Detail
Bring along examples of your work that showcase your meticulous nature. Discuss how you ensure accuracy in invoices and account information, as this is crucial for maintaining a healthy cash position.
â¨Be Proactive and Curious
Prepare to talk about times when you've taken the initiative to improve processes or systems. Show your enthusiasm for understanding how things work and your commitment to continuous improvement within the credit control function.