At a Glance
- Tasks: Process inbound and outbound client calls, emails, and EDI orders efficiently.
- Company: Join the Order Processing Team at PRM Distribution in Lisburn.
- Benefits: Flexible working hours including weekends and a supportive team environment.
- Other info: Position requires a flexible approach and motivation to meet targets.
- Why this job: Opportunity to build strong customer relationships in a fast-paced setting.
- Qualifications: Must be proficient in Microsoft applications and have an excellent telephone manner.
The predicted salary is between 22000 - 26000 £ per year.
Location: PRM Distribution Lisburn
We are looking for someone to join our Order Processing Team who has experience in processing orders, general customer service and working within a fast paced environment.
Responsibilities will include:
- Processing inbound and outbound client calls, e mails, facsimile and EDI orders within agreed timescales as part of a Telesales team
- Processing customer orders on computer system
- Recording customer requirements
- Building strong relationships with all customers
- Provide excellence in customer service
- Liaising with other departments to ensure order fulfilment is achieved
The successful candidate must be highly motivated to meet and achieve targets and be proficient in the use of all Microsoft applications. Successful applicants must have an excellent telephone manner, be reliable and have a flexible approach to their work.
Hours of work are as follows as part of a working rota which will include weekends:
- 7.30am - 4pm
- 8.30am - 5pm
- 11.00am - 7.30pm (Conclusion of evening shift)
We are an Equal Opportunities Employer.
Closing date: Friday 26 Jun 2026 17:00
To be considered for this role you will be redirected to and must complete the application process on our careers page.
Order Processing Coordinator TLNT1_NI in Lisburn employer: PRM Group Ltd
PRM Distribution in Lisburn offers a dynamic work environment with flexible hours. The team values excellence in customer service and fosters strong inter-departmental collaboration.
