At a Glance
- Tasks: Welcome patients, manage appointments, and support clinic operations in a modern healthcare setting.
- Company: Smile & Smile, a progressive independent dental practice in Richmond.
- Benefits: Opportunity for career progression, dynamic work environment, and involvement in marketing initiatives.
- Other info: No dental experience required; backgrounds in business, marketing, or hospitality are welcome.
- Why this job: Join a growing team and make a real difference in patient care and experience.
- Qualifications: Ideal for graduates or early-career professionals with a passion for operations and customer experience.
The predicted salary is between 30000 - 40000 € per year.
Founded in 2013, Smile & Smile is an established independent dental practice entering an exciting new chapter with the relocation to beautifully designed new premises in Richmond, reflecting a modern and progressive vision for patient care and experience.
We are looking for an ambitious, organised and personable graduate or early-career professional to join us in a varied front-of-house and operations role within a modern healthcare environment. This is not a traditional receptionist position. The role combines:
- Patient experience and front of house
- Clinic operations and administration
- Office coordination
- Marketing and growth support
Responsibilities include:
- Welcoming and looking after patients
- Managing appointments, calls and emails
- Supporting day-to-day clinic operations
- Assisting with invoices, reporting and staff administration
- Supporting social media, reviews and local marketing initiatives
Previous dental experience is not essential. We are particularly interested in candidates from backgrounds such as business, marketing, hospitality, psychology, healthcare or customer experience. We are looking for someone who is warm, professional, organised, proactive and interested in operations, business and growth.
This is an excellent opportunity for someone looking for progression and increasing responsibility within a growing independent practice.
To apply, please send your CV and a short introduction to: info@smileandsmile.co.uk
Clinic Operations & Patient Experience Coordinator in Richmond employer: Private Dental Clinics - London & Switzerland
At Smile & Smile, we pride ourselves on being an excellent employer that fosters a supportive and dynamic work culture in the heart of Richmond. Our modern healthcare environment not only prioritises patient care but also offers ample opportunities for professional growth and development, making it an ideal place for ambitious individuals looking to make a meaningful impact in their careers. Join us as we embark on an exciting journey in our beautifully designed new premises, where your contributions will be valued and recognised.
Contact Detail:
Private Dental Clinics - London & Switzerland Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Clinic Operations & Patient Experience Coordinator in Richmond
✨Tip Number 1
Network like a pro! Reach out to people in the dental and healthcare sectors, especially those who work at Smile & Smile. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or even a casual meet-up, let your warmth and professionalism shine through. Remember, they’re looking for someone personable, so be yourself!
✨Tip Number 3
Do your homework! Familiarise yourself with Smile & Smile’s values and their approach to patient care. This will not only help you in interviews but also show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team and ready to take that next step in your career.
We think you need these skills to ace Clinic Operations & Patient Experience Coordinator in Richmond
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share a bit about what makes you tick, especially in relation to patient care and operations.
Tailor Your CV:Make sure your CV is tailored to the role. Highlight any relevant experience, even if it’s not directly in dental practice. We’re interested in skills from business, marketing, or customer experience that can enhance our clinic operations.
Craft a Compelling Introduction:Your introduction is your chance to make a great first impression. Keep it concise but engaging, explaining why you’re excited about this role and how you can contribute to our vision for patient care.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t forget to include your CV and that fab introduction!
How to prepare for a job interview at Private Dental Clinics - London & Switzerland
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clinic Operations & Patient Experience Coordinator. Familiarise yourself with the key tasks like managing appointments and supporting marketing initiatives. This will help you demonstrate your enthusiasm and readiness for the role.
✨Showcase Your People Skills
Since this role is all about patient experience, be prepared to discuss how you've successfully interacted with customers or clients in the past. Share specific examples that highlight your warm and professional approach, as well as your ability to handle various situations with grace.
✨Demonstrate Organisational Skills
The job requires strong organisational abilities, so think of instances where you've effectively managed multiple tasks or projects. Be ready to explain your methods for staying organised and how you prioritise tasks, especially in a busy environment like a dental clinic.
✨Express Your Interest in Growth
Smile & Smile is looking for someone eager to progress within the practice. During the interview, convey your ambition and interest in taking on increasing responsibilities. Discuss your long-term career goals and how they align with the growth of the clinic.
