At a Glance
- Tasks: Manage reception services and support various teams in a dynamic environment.
- Company: Join ISS, a company that values inclusion and diversity.
- Benefits: Enjoy competitive pay, staff discounts, and career growth opportunities.
- Other info: Part-time role with flexible hours and on-the-job training.
- Why this job: Be the welcoming face of our team and make a real impact.
- Qualifications: Strong customer service skills and proficiency in Microsoft Office.
The predicted salary is between 31500 - 38500 £ per year.
Location: Blayney, NSW
Employment Type: Part Time
Start Date: Immediately
At ISS, we make space for people and businesses to thrive. Our team is growing and we are looking for a Concierge / Receptionist for an onsite facility in Blayney-NSW, employed on a Part-Time basis. The required shift time is Monday to Friday, 1:00 pm to 7:00 pm.
What You Will Do
- Manage reception services and site access for visitors, contractors, suppliers, and employees.
- Handle incoming calls, mail, courier services, visitor registrations, and site inductions.
- Coordinate company vehicle bookings, contractor management records, and workplace security systems.
- Provide administrative support to Facilities, HR, SHE, and site leadership teams.
- Assist with work order processing, contractor coordination, reporting, and invoice administration.
- Maintain accurate records, compliance documentation, and monthly site reports.
- Monitor site activities including contractor access, fire panel reporting, fatigue reporting, and emergency response procedures.
- Support continuous improvement initiatives and office service efficiencies.
- Ensure the reception and concierge area remains professional, welcoming, and well-maintained.
What You Bring
Skills & Competencies
- Strong customer service focus with excellent communication skills.
- High attention to detail and accuracy.
- Ability to work independently and manage competing priorities.
- Solid time management and organisational skills.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Commitment to safe work practices and adherence to site procedures.
Experience
- Previous experience in a similar reception, office coordination, or facilities support role.
- Experience in an operational office environment (desirable).
What We Offer
- A supportive and friendly work environment.
- On-the-job training and opportunities for career growth.
- Competitive pay rates and conditions.
- Staff discounts with a wide range of partners and retailers.
How to Apply
If you’re ready to make a difference and be part of a great team, we’d love to hear from you! Click “Apply” now to complete our online application process.
Diversity & Inclusion
ISS is committed to creating a culture that values inclusion and diversity, where all people are treated fairly and respectfully. We encourage applications from:
- Aboriginal and Torres Strait Islander peoples
- Veterans
- People with disability
- People from culturally and linguistically diverse backgrounds
- Members of the LGBTIQA+ community
We are an ethical employer, recognised for fair pay, safe workplaces, and strong values. To learn more about ISS Australia & New Zealand, visit www.au.issworld.com.
WE RESPECTFULLY ASK FOR NO AGENCY APPROACHES, PLEASE.
Concierge / Receptionist at Blayney employer: Privacy Copyright Disclaimer ISS Terms
At ISS, we pride ourselves on fostering a supportive and friendly work environment in Blayney, where our team members can thrive and grow. As a Concierge / Receptionist, you'll benefit from on-the-job training, competitive pay rates, and opportunities for career advancement, all while being part of a diverse and inclusive culture that values every individual. Join us to make a meaningful impact in a role that is both rewarding and essential to our operations.
Contact Details:
Privacy Copyright Disclaimer ISS Terms Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Concierge / Receptionist at Blayney
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Privacy Copyright Disclaimer ISS Terms and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Privacy Copyright Disclaimer ISS Terms and let us see your personality shine through!
We think you need these skills to ace Concierge / Receptionist at Blayney
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Privacy Copyright Disclaimer ISS Terms.
Get Familiar with Our Brand:Before applying, take some time to learn about Privacy Copyright Disclaimer ISS Terms and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Privacy Copyright Disclaimer ISS Terms
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Privacy Copyright Disclaimer ISS Terms.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Privacy Copyright Disclaimer ISS Terms will surely appreciate.
