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- Tasks: Support families visiting loved ones, manage visits, and facilitate play services.
- Company: Pact, a supportive organisation focused on family welfare.
- Benefits: Generous leave, counselling services, training opportunities, and more.
- Why this job: Make a real difference in families' lives while gaining valuable experience.
- Qualifications: Experience with families in challenging environments and strong organisational skills.
- Other info: Join a friendly team dedicated to supporting families and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Role overview. As Visits Centre Assistant you will provide support to families visiting loved ones in the Visitor Centre, visitor centre services include; play and children’s services; and a catering service. You will work as one of the PACT Family team, you will be based primarily in the prison\’s visitor centre and visits hall providing support, advice and guidance to families visiting prisoners, facilitating prison visits and family days and supporting the play service.
The Visitis Centre Assistant provides support to families visiting loved ones in the Visitor Centre. Visitor centre services include play and children’s services; and a catering service.
Responsibilities
Based primarily in the prison’s visitor centre and visits hall, provide support, advice and guidance to families visiting prisoners. Facilitate prison visits and family days and support the play service.
About You / Qualifications
To be successful in this role you will have experience and understanding of working with families in a challenging environment, ideally involving offenders and/or their families. You will also have excellent organisational skills and the ability to manage a demanding work load. You will have the ability to contribute to planning and development of Pact’s family work and also have knowledge of safeguarding/child protection practice. Furthermore you will have excellent interpersonal communication skills and ability to work in build partnerships with a range of agencies.
aimee.hutchinson@prisonadvice.org.uk
What Pact Offer
Pact offer a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme, life assurance, eye care vouchers, generous annual leave plus more. You will have the opportunity to attend internal training events to further develop yourself as an effective support worker and you will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
How to apply
If you feel you meet the requirements of this post please complete an application form by clicking the `apply now` button.
* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other information
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
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Visits Centre Assistant employer: Prison Advice and Care Trust
Contact Detail:
Prison Advice and Care Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visits Centre Assistant
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of a Visits Centre Assistant and think about how your experience aligns with what they're looking for. This will help you stand out when you get the chance to chat with them.
✨Tip Number 2
Networking is key! Reach out to current or former employees on LinkedIn or other platforms. They can give you insider tips on the interview process and what it’s really like working at Pact.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to family support and safeguarding. Role-play with a friend or in front of the mirror to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Pact team and ready to make a difference.
We think you need these skills to ace Visits Centre Assistant
Some tips for your application 🫡
Show Your Experience: Make sure to highlight any experience you have working with families, especially in challenging environments. We want to see how your background aligns with the role of Visits Centre Assistant.
Be Organised: Since this role involves managing a demanding workload, it’s crucial to demonstrate your organisational skills. Share examples of how you've successfully juggled multiple tasks in the past.
Communicate Clearly: Excellent interpersonal communication is key for this position. Use your application to showcase your ability to build partnerships and provide support, advice, and guidance effectively.
Apply Early: Don’t wait until the last minute! We might close the vacancy early if we get enough applications. So, head over to our website and submit your application as soon as you can.
How to prepare for a job interview at Prison Advice and Care Trust
✨Know the Role Inside Out
Make sure you thoroughly understand the role of a Visits Centre Assistant. Familiarise yourself with the responsibilities, especially around supporting families and managing visits. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Experience
Prepare to discuss your previous experience working with families in challenging environments. Think of specific examples where you've provided support or guidance, particularly in sensitive situations. This will demonstrate your suitability for the role and your understanding of the challenges involved.
✨Highlight Your Organisational Skills
Since the role involves managing a demanding workload, be ready to talk about how you prioritise tasks and stay organised. Share any tools or methods you use to keep track of your responsibilities, as this will show that you can handle the pressures of the job.
✨Communicate Effectively
Excellent interpersonal communication skills are key for this role. Practice articulating your thoughts clearly and listen actively during the interview. Be prepared to discuss how you build partnerships with various agencies, as this will highlight your collaborative approach.
