At a Glance
- Tasks: Support prisoners and families, providing guidance and fostering positive relationships.
- Company: Join Pact, a compassionate organisation dedicated to making a difference.
- Benefits: Enjoy generous holidays, training opportunities, and a supportive team environment.
- Other info: Equal opportunity employer welcoming diverse applicants, including those with convictions.
- Why this job: Make a real impact in the lives of families affected by imprisonment.
- Qualifications: Experience with families in challenging environments and excellent organisational skills.
The predicted salary is between 30000 - 40000 € per year.
As a Family Engagement Manager at HMP Downview, you will play a pivotal role in supporting the complex and varied needs of prisoners and their families. Your work will be crucial in fostering positive relationships between prisoners and their loved ones, providing essential advice, guidance, and learning opportunities. By developing robust referral pathways and managing a caseload of family support cases, you will ensure that each family receives personalised care and support. Additionally, you will advocate for the rights and needs of families, ensuring their voices are heard and respected within the prison system. This role requires a compassionate, dedicated individual committed to making a meaningful difference in the lives of those affected by imprisonment.
Key responsibilities
- Service Delivery: Provide comprehensive services ensuring that prisoners, their children, carers, and other relatives receive appropriate advice, guidance, learning opportunities, care, and support to maintain or enhance positive relationships.
- Referral Pathways Development: Develop and implement effective referral pathways for families, prisoners and other professionals to access family support services, and establish connections with other relevant services to ensure seamless integration.
- Family Support Work: Manage a caseload of family support cases related to prisoners, conduct detailed assessments to inform and tailor support for the family unit, ensuring personalised and effective interventions.
- Advocacy for Families: Advocate for the rights and needs of families dealing with imprisonment, promote their human rights and ensure their voices are heard and considered at all levels of decision‑making and service provision.
About you
- Demonstrable ability to coordinate a broad range of services.
- Experience and understanding of working with families in a challenging multi‑agency environment, preferably involving offenders and/or their families.
- Excellent organisational skills and the capacity to manage a demanding workload.
- Ability to contribute to the planning and development of Pact’s family work.
- Knowledge of safeguarding and child protection practices.
- Exceptional interpersonal communication skills and the ability to build partnerships with various agencies.
What we offer
- Free advice, information and counselling service
- Contributory pension
- Corporate eye care scheme
- Cycle to work scheme
- Generous holiday entitlement
- Opportunities for training and professional development
- Supportive team environment
Equal Employment Opportunity
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
Additional screening requirements
- 6‑month probationary period
- Verification of identity and right to work in the UK
- References from previous employers covering a 3‑year period
- Declaration of any unspent criminal convictions and, where appropriate, satisfactory risk assessment
- Prison Vetting and a Disclosure and Barring Service check
- Bankruptcy or County Court judgments may affect your ability to be satisfactorily vetted to work in a prison
Family Engagement Manager (Scale 2) in Sutton employer: Prison Advice and Care Trust
At Pact, we pride ourselves on being an exceptional employer, particularly for the Family Engagement Manager role at HMP Downview. Our supportive team environment fosters professional growth and development, while our comprehensive benefits, including a contributory pension and generous holiday entitlement, ensure that our employees feel valued and empowered to make a meaningful impact in the lives of prisoners and their families.
Contact Detail:
Prison Advice and Care Trust Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Family Engagement Manager (Scale 2) in Sutton
✨Tip Number 1
Network like a pro! Reach out to people in the field of family engagement or prison support. Attend relevant events or workshops, and don’t be shy about introducing yourself. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Think about how your experience aligns with their mission to support families affected by imprisonment. Show them you’re not just a fit for the role, but for their team too!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've made a difference in previous roles. Highlight your ability to manage caseloads and advocate for families, as these are key aspects of the Family Engagement Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Family Engagement Manager (Scale 2) in Sutton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Family Engagement Manager. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Compassion:This role is all about supporting families, so let your empathy shine through in your application. Share examples of how you've made a difference in people's lives, especially in challenging situations.
Be Organised and Clear:We love a well-structured application! Keep your writing clear and concise, and make sure to organise your thoughts logically. This will help us see your excellent organisational skills right from the start.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Prison Advice and Care Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Family Engagement Manager. Familiarise yourself with the key tasks like service delivery and advocacy for families. This will help you demonstrate your knowledge and show how your experience aligns with their needs.
✨Showcase Your Compassion
This role is all about supporting families in challenging situations. Be prepared to share examples from your past experiences where you've shown empathy and made a positive impact. Highlighting your interpersonal skills will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Think about how you would handle complex family dynamics or develop referral pathways. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how they measure success in family engagement. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
