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- Tasks: Support families visiting loved ones in prison, creating a welcoming environment.
- Company: Join Pact, a supportive organisation dedicated to family welfare.
- Benefits: Generous holiday, pension scheme, training opportunities, and free counselling services.
- Other info: Dynamic role with a friendly team and excellent career development.
- Why this job: Make a real difference during challenging times for families.
- Qualifications: Experience working with people facing difficulties and strong communication skills.
The predicted salary is between 24000 - 30000 £ per year.
Join us as a Family Support Worker (Visits Centre Assistant) at HMP Rochester and Cookham Wood, where you will play an important role in supporting families visiting their loved ones in prison. Based in the visitor centre, you’ll help create a welcoming and supportive environment for adults and children. From offering information and guidance to organising activities for children and ensuring refreshments are available, you’ll contribute to making visits as positive and stress‑free as possible.
This is a varied and rewarding role where no two days are the same. You’ll support families during what can often be a challenging time, using your experience of working with people facing difficulties to handle situations calmly and sensitively. You’ll also work closely with colleagues and partner agencies, ensuring safeguarding and child protection procedures are followed at all times. Your input will help us continue to improve our family support services.
What we offer:
- Free advice, information and counselling service
- Contributory pension
- Corporate eye care scheme
- Cycle to work scheme
- Generous holiday entitlement
You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
If you feel that you meet the requirements of this exciting new role, please complete an application form by clicking the apply now button. We reserve the right to close this vacancy early if we receive sufficient applications for the role, so submit your application as early as possible.
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6‑month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3‑year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
Family Support Worker in Sheerness employer: Prison Advice and Care Trust
Contact Detail:
Prison Advice and Care Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Worker in Sheerness
✨Tip Number 1
Network like a pro! Reach out to people in the field of family support or social work. Attend local events or workshops where you can meet professionals and learn more about the role. You never know who might have a lead on a job or can offer valuable advice.
✨Tip Number 2
Prepare for interviews by practising common questions related to family support work. Think about your experiences and how they relate to the role. We recommend doing mock interviews with friends or family to build your confidence and get feedback.
✨Tip Number 3
Show your passion for the role! When you get the chance to speak with potential employers, share why you care about supporting families during tough times. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for dedicated individuals who want to make a difference in the lives of families visiting loved ones in prison.
We think you need these skills to ace Family Support Worker in Sheerness
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you and how your experiences can contribute to supporting families in a challenging environment.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Focus on any past roles where you've worked with families or vulnerable individuals, as this will show us you're a great fit for the Family Support Worker role.
Show Your Passion: Express your enthusiasm for the role and the impact you hope to make. We love seeing candidates who are genuinely excited about supporting families and creating a positive atmosphere during visits.
Apply Early: Don’t wait until the last minute to submit your application! We might close the vacancy early if we get enough applications, so get yours in as soon as you can through our website.
How to prepare for a job interview at Prison Advice and Care Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Family Support Worker role. Familiarise yourself with the responsibilities, such as creating a welcoming environment and supporting families during visits. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Empathy
In this role, you'll be dealing with families during challenging times. Be prepared to share examples from your past experiences where you've demonstrated empathy and sensitivity. This could be through previous work or volunteer roles where you supported individuals facing difficulties.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they measure success in the role. This shows that you're engaged and serious about contributing positively to their family support services.
✨Highlight Teamwork Skills
Since you'll be working closely with colleagues and partner agencies, it's crucial to demonstrate your teamwork skills. Share specific instances where you've collaborated effectively with others, especially in high-pressure situations, to ensure a smooth and supportive environment.