Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support families visiting loved ones in prison, creating a welcoming environment.
- Company: Join Pact, a supportive organisation dedicated to family welfare.
- Benefits: Generous holiday, pension scheme, training opportunities, and free counselling services.
- Other info: Equal opportunity employer, welcoming diverse applicants.
- Why this job: Make a real difference during challenging times for families.
- Qualifications: Experience working with people facing difficulties and strong organisational skills.
The predicted salary is between 24000 - 30000 £ per year.
Join us as a Family Support Worker (Visits Centre Assistant) at HMP Rochester and Cookham Wood, where you will play an important role in supporting families visiting their loved ones in prison. Based in the visitor centre, you’ll help create a welcoming and supportive environment for adults and children. From offering information and guidance to organising activities for children and ensuring refreshments are available, you’ll contribute to making visits as positive and stress‑free as possible.
This is a varied and rewarding role where no two days are the same. You’ll support families during what can often be a challenging time, using your experience of working with people facing difficulties to handle situations calmly and sensitively. You’ll also work closely with colleagues and partner agencies, ensuring safeguarding and child protection procedures are followed at all times. Your input will help us continue to improve our family support services.
If you’re organised, approachable, and passionate about making a difference, we’d love to hear from you.
What we offer:
- Free advice, information and counselling service
- Contributory pension
- Corporate eye care scheme
- Cycle to work scheme
- Generous holiday entitlement
You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6‑month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3‑year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
Casual Family Support Worker in Rochester employer: Prison Advice and Care Trust
Contact Detail:
Prison Advice and Care Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Family Support Worker in Rochester
✨Tip Number 1
Network like a pro! Reach out to people in the field of family support or similar roles. Attend local events or workshops where you can meet professionals and share your passion for making a difference.
✨Tip Number 2
Prepare for interviews by practising common questions related to family support work. Think about scenarios where you've helped others and how you handled challenging situations. We want to hear your stories!
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with potential employers, let them know why you're passionate about supporting families. Your genuine interest can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Casual Family Support Worker in Rochester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting families shine through. We want to see how much you care about making a difference in challenging situations, so share any relevant experiences that highlight this.
Be Organised: Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. We appreciate a tidy presentation as it reflects your organisational skills, which are key for this role.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your responses to the specific role of Family Support Worker. Mention how your skills align with the job description and how you can contribute to creating a welcoming environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Prison Advice and Care Trust
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Family Support Worker. Familiarise yourself with the challenges families face when visiting loved ones in prison, and think about how your experience can help create a supportive environment.
✨Show Your Empathy
During the interview, highlight your ability to handle sensitive situations with care. Share examples from your past experiences where you've supported individuals or families in difficult times, showcasing your compassionate approach.
✨Prepare Questions
Think of thoughtful questions to ask the interviewer about the role and the organisation. This shows your genuine interest and helps you understand how you can contribute to improving family support services.
✨Demonstrate Team Spirit
Since you'll be working closely with colleagues and partner agencies, emphasise your teamwork skills. Share instances where you've collaborated effectively with others to achieve a common goal, especially in challenging environments.