At a Glance
- Tasks: Support families visiting loved ones in prison, creating a welcoming environment.
- Company: Join a dedicated team at HMP Channings Wood making a real difference.
- Benefits: Generous holiday entitlement, training opportunities, and various employee benefits.
- Other info: Flexible hours, mainly weekends, with a supportive team environment.
- Why this job: Make a positive impact during challenging times for families.
- Qualifications: Experience working with people facing difficulties and strong organisational skills.
The predicted salary is between 26300 - 26500 € per year.
Join us as a Family Support Worker (Visits Centre Assistant) at HMP Channings Wood, where you will play an important role in supporting families visiting their loved ones in prison. Based in the visitor centre, you’ll help create a welcoming and supportive environment for adults and children. From offering information and guidance to organising activities for children and ensuring refreshments are available, you’ll contribute to making visits as positive and stress‑free as possible.
This is a varied and rewarding role where no two days are the same. You’ll support families during what can often be a challenging time, using your experience of working with people facing difficulties to handle situations calmly and sensitively. You’ll also work closely with colleagues and partner agencies, ensuring safeguarding and child protection procedures are followed at all times. Your input will help us continue to improve our family support services.
If you’re organised, approachable, and passionate about making a difference, we’d love to hear from you.
BenefitsPact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
Qualifications and VettingThis post is subject to a 6‑month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3‑year period, declaration of any unspent criminal convictions (and, where appropriate, a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
Hours12 hours per week – mainly weekends.
Additional Benefits- Cycle to Work Scheme
- Life Assurance
- Season Ticket Loan
- EAP Scheme
£26,227.50 per annum full‑time earnings, £8,392.80 actual earnings.
Family Support Worker in Newton Abbot employer: Prison Advice and Care Trust
At HMP Channings Wood, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values the contributions of every team member. As a Family Support Worker, you will benefit from comprehensive training opportunities, a generous holiday entitlement, and a range of employee benefits designed to promote your well-being and professional growth. Join us in making a meaningful impact on families during challenging times, all while working within a dedicated and passionate team.
Contact Detail:
Prison Advice and Care Trust Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Family Support Worker in Newton Abbot
✨Tip Number 1
Network like a pro! Reach out to people in the field of family support or those who work in similar environments. A friendly chat can lead to valuable insights and even job leads. Don’t be shy; we all love a good conversation!
✨Tip Number 2
Prepare for interviews by practising common questions related to family support roles. Think about your experiences and how they relate to the job description. We want you to shine, so role-play with a friend or in front of the mirror!
✨Tip Number 3
Show your passion! When you get the chance to speak with potential employers, let them know why you care about supporting families. Share personal stories or experiences that highlight your commitment to making a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our values, which will help you tailor your approach when you reach out.
We think you need these skills to ace Family Support Worker in Newton Abbot
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting families shine through. We want to see how much you care about making a difference in challenging situations, so share any relevant experiences that highlight this.
Be Organised:Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. We appreciate a tidy presentation as it reflects your organisational skills, which are key for this role.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your responses to the specific requirements of the Family Support Worker role. Highlight your experience with safeguarding and working with families, as these are crucial for us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Prison Advice and Care Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Family Support Worker role. Familiarise yourself with the responsibilities mentioned in the job description, such as creating a welcoming environment and supporting families during visits. This will help you demonstrate your genuine interest and how your skills align with their needs.
✨Showcase Your Empathy
In this role, empathy is key. Prepare examples from your past experiences where you've supported individuals or families facing challenges. Highlight how you handled sensitive situations calmly and effectively, as this will resonate well with the interviewers looking for someone who can provide emotional support.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of thoughtful questions to ask about the team dynamics, training opportunities, and how they measure success in this role. This shows that you're not only interested in the position but also in how you can contribute to their mission.
✨Demonstrate Teamwork Skills
Since you'll be working closely with colleagues and partner agencies, be ready to discuss your teamwork experiences. Share specific instances where collaboration led to positive outcomes, especially in challenging environments. This will highlight your ability to work well with others and contribute to a supportive atmosphere.
