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- Tasks: Lead a dynamic project to amplify family voices in prison healthcare.
- Company: Pioneering organisation focused on healthcare and justice reform.
- Benefits: Generous holiday, pension scheme, training opportunities, and supportive team.
- Other info: Encouraging applications from those with lived experience; inclusive workplace.
- Why this job: Make a real impact by driving change for families in the justice system.
- Qualifications: Experience in service user involvement and understanding of prison healthcare.
The predicted salary is between 50000 - 65000 ÂŁ per year.
Champion Lived Experience, Drive Real Change
We are looking for an inspiring individual to take this pioneering initiative to the next level. This is a rare opportunity to work at the intersection of healthcare, justice, and lived experience—ensuring that families and carers are not just heard, but listened to. You will lead a dynamic project that operates in a quarterly cycle of listening, feedback, and action—working directly with families, NHS teams, prison services, and policymakers to make real, lasting improvements in prison healthcare. At the heart of this project is our Family Team—a group of people with lived experience of supporting loved ones in prison. You will ensure their voices remain central to everything we do, consulting and involving them at every stage.
What We’re Looking For
- Experience leading service user involvement or public voice programmes.
- A deep understanding of the criminal justice system, prison healthcare, or both.
- The ability to engage with families from diverse backgrounds—understanding their struggles, frustrations, and hopes.
- Confidence to work at a senior level, influencing NHS decision-makers and challenging the system where necessary.
- We strongly encourage applications from people with lived experience—whether you’ve had a family member in prison, or have been in prison yourself.
Benefits
- Free advice, information and counselling service.
- Contributory pension.
- Corporate eye care scheme.
- Cycle to work scheme.
- Generous holiday entitlement.
- Opportunity to attend training events to further develop as a professional training and interventions worker.
- Thorough induction process and supportive team.
Legal and Employment Information
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison.
Head of Listen to Families (London) employer: Prison Advice and Care Trust
Contact Detail:
Prison Advice and Care Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Listen to Families (London)
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare and justice sectors, especially those who are involved with family support. Attend events or webinars where you can meet potential colleagues and decision-makers—this is your chance to make a lasting impression!
✨Tip Number 2
Showcase your lived experience! If you have personal insights related to supporting loved ones in prison, don’t shy away from sharing them. This unique perspective can set you apart and demonstrate your genuine commitment to the role.
✨Tip Number 3
Prepare for interviews by understanding the key challenges families face in the criminal justice system. Be ready to discuss how you would address these issues and drive real change—show them you’re not just passionate, but also knowledgeable!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Head of Listen to Families (London)
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through. We want to hear your unique story and how your lived experience connects with the role. Don’t be afraid to share your passion for making a difference!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in service user involvement or public voice programmes. We’re looking for specific examples that demonstrate your understanding of the criminal justice system and prison healthcare.
Showcase Your Skills: Don’t just list your skills—show us how you’ve used them in real situations. Whether it’s engaging with families or influencing decision-makers, we want to see how you’ve made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our mission!
How to prepare for a job interview at Prison Advice and Care Trust
✨Know Your Stuff
Make sure you have a solid understanding of the criminal justice system and prison healthcare. Brush up on current issues and policies that affect families with loved ones in prison. This knowledge will help you engage confidently with interviewers and demonstrate your passion for the role.
✨Showcase Lived Experience
If you have personal experience related to the role, don’t shy away from sharing it. Highlight how your background has shaped your understanding of the challenges families face. This can set you apart and show that you truly empathise with the mission of the organisation.
✨Engage with Empathy
Prepare to discuss how you would ensure that families' voices are central to the project. Think about specific strategies you could implement to involve them at every stage. Showing that you can listen and act on feedback will resonate well with the interviewers.
✨Be Ready to Influence
Since the role involves working with NHS decision-makers, be prepared to discuss how you would approach challenging the system when necessary. Think of examples where you've successfully influenced change in the past, and be ready to share those stories.