At a Glance
- Tasks: Support families visiting loved ones in prison, creating a welcoming environment.
- Company: Join a compassionate organisation dedicated to family support.
- Benefits: Generous holiday, pension scheme, and professional development opportunities.
- Other info: Friendly team with a thorough induction process and growth potential.
- Why this job: Make a real difference in families' lives during challenging times.
- Qualifications: Experience in support roles and strong communication skills.
The predicted salary is between 28860 - 28860 £ per year.
Support families visiting their loved ones in prison by creating a welcoming and supportive environment in the visitor centre.
Responsibilities
- Provide information and guidance to adults and children.
- Organise activities for children and ensure refreshments are available.
- Assist with making visits as positive and stress‑free as possible.
- Support families during challenging times, using experience to handle situations calmly and sensitively.
- Collaborate closely with colleagues and partner agencies, ensuring safeguarding and child protection procedures are followed.
- Contribute to continuous improvement of family support services.
Benefits
- Free advice, information and counselling service.
- Contributory pension.
- Corporate eye care scheme.
- Cycle to work scheme.
- Generous holiday entitlement.
- Opportunity to attend training events to develop professionally as a training and interventions worker.
- Thorough induction process and support from a friendly, enthusiastic team.
Salary and Hours
£28,860 per annum full‑time earnings, £23,088 actual earnings. 30 hours per week.
Benefits of Employment
- Cycle to Work scheme.
- Life Assurance.
- Season Ticket Loan.
- EAP Scheme.
Application Requirements
- 6‑month probationary period.
- Verification of identity and proven right to work in the UK.
- Satisfactory references from previous employers covering a 3‑year period.
- Declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment).
- Prison Vetting and Disclosure and Barring Service check.
- Being bankrupt or possessing County Court Judgements may affect ability to be successfully vetted to work in a prison.
Equal Opportunities
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
Application Process
Complete an application form by clicking the apply now button. We reserve the right to close this vacancy early if we receive sufficient applications.
Family Support Worker in London employer: Prison Advice and Care Trust
Pact is an exceptional employer, dedicated to supporting families during challenging times with a strong focus on creating a welcoming environment in our visitor centres. Our team enjoys generous benefits, including a contributory pension, cycle to work scheme, and opportunities for professional development, all within a supportive and enthusiastic work culture that values continuous improvement and collaboration.
Contact Details:
Prison Advice and Care Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Family Support Worker in London
✨Tip Number 1
Get to know the organisation! Research Pact and their values. Understanding their mission will help you connect your experiences to what they’re looking for in a Family Support Worker.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s really like working there.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle challenging situations with families. Use examples from your past experiences to show how you can make visits positive and stress-free.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Family Support Worker in London
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you and how you can bring your unique experiences to the role of Family Support Worker.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Focus on how you can support families in challenging times and create a welcoming environment, just like we do at StudySmarter.
Show Your Passion:Express your enthusiasm for working with families and children. Share any previous experiences that demonstrate your commitment to making visits positive and stress-free, as this is key to our mission.
Follow the Process:Don’t forget to apply through our website by clicking the 'apply now' button! It’s super easy, and we’ll be able to review your application quickly. Remember, we might close the vacancy early if we get enough applications, so don’t wait too long!
How to prepare for a job interview at Prison Advice and Care Trust
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Family Support Worker. Familiarise yourself with how to create a welcoming environment and support families during visits. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Empathy Skills
During the interview, be prepared to discuss how you would handle sensitive situations. Share examples from your past experiences where you've supported individuals or families in challenging times. This will demonstrate your ability to remain calm and sensitive under pressure.
✨Collaborate and Communicate
Highlight your teamwork skills by discussing how you’ve worked with colleagues or partner agencies in the past. Emphasise your understanding of safeguarding and child protection procedures, as this is crucial for the role and shows you’re a responsible candidate.
✨Ask Thoughtful Questions
Prepare some insightful questions about the organisation and its family support services. This not only shows your enthusiasm but also helps you gauge if the workplace culture aligns with your values. It’s a great way to leave a positive impression!
