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- Tasks: Manage family engagement services and coordinate activities for families at HMP Isis.
- Company: Pact, a respected charity supporting prisoners' families across England and Wales.
- Benefits: Generous holiday entitlement, pension scheme, and professional development opportunities.
- Why this job: Make a real difference in the lives of families during challenging times.
- Qualifications: Experience working with families and excellent organisational skills required.
- Other info: Join a supportive team committed to high standards and human dignity.
The predicted salary is between 28800 - 43200 £ per year.
We are offering an opportunity for the role of Family Engagement Manager at HMP Isis. In this role, you will oversee Pact's visitor centre services, including managing the prison's booking line service, family visit catering, play sessions for children during family visits, and family-focused interventions such as homework clubs, special visits, and themed family days. Additionally, you will support families' access to secure video visits and coordinate with our subcontractors in the Visits Centre.
Key Responsibilities
- Manage the visitor centre provision at HMP Isis.
- Oversee the prison's booking line service.
- Coordinate family visit catering services.
- Facilitate play sessions for children during family visits.
- Implement family-focused interventions, including homework clubs, special visits, and themed family days.
- Support families' access to secure video visits.
About You
To thrive in this role, you should possess:
- Demonstrable ability to coordinate a broad range of services.
- Experience and understanding of working with families in a challenging multi-agency environment, preferably involving offenders and/or their families.
- Excellent organisational skills and the capacity to manage a demanding workload.
- Ability to contribute to the planning and development of Pact's family work.
- Knowledge of safeguarding and child protection practices.
- Exceptional interpersonal communication skills and the ability to build partnerships with various agencies.
Organisation
Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoners' children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focuses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.
What we offer
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
How to apply
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the apply now button. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other information
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
Family Engagement Manager (Scale 2) in London employer: Prison Advice and Care Trust
Contact Detail:
Prison Advice and Care Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Engagement Manager (Scale 2) in London
✨Tip Number 1
Network like a pro! Reach out to people in the field of family engagement or related areas. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Pact and understanding their values. Think about how your experience aligns with their mission of supporting families. Practise answering common interview questions and be ready to share specific examples from your past work.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your achievements in family engagement. This could include successful projects, feedback from families, or innovative ideas you've implemented. Bring this along to interviews to impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in working with us at Pact. So, hit that 'apply now' button and let’s get started on this journey together!
We think you need these skills to ace Family Engagement Manager (Scale 2) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for working with families shine through. We want to see that you genuinely care about making a difference in their lives, especially in a challenging environment like HMP Isis.
Tailor Your Experience: Make sure to highlight any relevant experience you have in coordinating services or working with families. We’re looking for specific examples that demonstrate your skills and understanding of the multi-agency environment mentioned in the job description.
Be Organised: Your application should be well-structured and easy to read. Use clear headings and bullet points where necessary. This reflects the excellent organisational skills we value at StudySmarter and will help your application stand out.
Apply Early: Don’t wait until the last minute to submit your application! We might close the vacancy early if we get enough applications, so make sure to apply through our website as soon as you can to avoid missing out on this opportunity.
How to prepare for a job interview at Prison Advice and Care Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Family Engagement Manager. Familiarise yourself with Pact's visitor centre services and think about how your experience aligns with managing booking lines, catering, and family-focused interventions.
✨Showcase Your Interpersonal Skills
This role requires exceptional communication skills, so be ready to demonstrate your ability to build partnerships. Prepare examples from your past experiences where you've successfully collaborated with families or multi-agency teams, highlighting your interpersonal strengths.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in challenging situations. Think of scenarios where you've had to coordinate services or support families under pressure, and be ready to discuss how you handled those situations effectively.
✨Understand Safeguarding Practices
Since safeguarding and child protection are crucial in this role, brush up on relevant policies and practices. Be prepared to discuss how you would ensure the safety and well-being of children during family visits, showcasing your knowledge and commitment to these important issues.
