Digital Communications Officer in London

Digital Communications Officer in London

London Full-Time 40500 - 49500 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead digital projects and create impactful content for a growing charity.
  • Company: Join Pact, a respected charity making a difference across England and Wales.
  • Benefits: Enjoy generous holidays, professional development, and a supportive team environment.
  • Other info: Pact values diversity and welcomes all applicants, including those with convictions.
  • Why this job: Use your creativity to tell meaningful stories and shape community impact.
  • Qualifications: Experience in social media and content creation with strong organisational skills.

The predicted salary is between 40500 - 49500 £ per year.

This is a rare chance to use your digital skills to tell stories that genuinely matter — and to help shape how a growing charity communicates its impact. As part of a small, ambitious team, you will lead projects, introduce new ideas, and visit services to meet the people behind Pact's work first‑hand.

What you'll be doing:

  • Managing and developing Pact's social media channels and website
  • Creating engaging content that showcases the impact of our services
  • Planning, managing and evaluating digital communications activity
  • Using analytics to improve performance and inform decisions
  • Supporting website development and improving internal communications processes
  • Gathering stories from colleagues, volunteers and service users

What we're looking for:

  • A creative communicator with strong organisational skills and attention to detail
  • Experience in social media, content creation and digital best practice
  • Confidence working independently and contributing ideas in a small team
  • A genuine interest in the work Pact does and the communities we serve

What Pact offers:

  • Free advice, information and counselling service
  • Contributory pension
  • Corporate eye care scheme
  • Cycle to work scheme
  • Generous holiday entitlement
  • Professional development and training opportunities
  • A thorough induction and a supportive, enthusiastic team

About Pact:

Pact is a respected independent charity working across England and Wales. We provide practical and emotional support to prisoners' children and families, to prisoners, and to those resettling back into the community. Our work is grounded in a belief in the innate dignity of every human being, with a focus on human relationships, family and community.

Other information:

Pact is an equal opportunity employer and welcomes all applications, including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references covering a 5-year period, and declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment).

Digital Communications Officer in London employer: Prison Advice and Care Trust

At Prison Advice and Care Trust, we pride ourselves on being an exceptional employer that values compassion and collaboration. Located at HMP Erlestoke, our work culture fosters a supportive environment where employees can thrive through continuous professional development and meaningful engagement with families. We offer unique opportunities to make a real difference in the lives of prisoners and their loved ones, ensuring that our team feels valued and empowered in their roles.

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Contact Details:

Prison Advice and Care Trust Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Digital Communications Officer in London

✨Show Your Creative Side

In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Prison Advice and Care Trust and show them what you can bring to the table.

✨Engage in Marketing Communities

Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Prison Advice and Care Trust are looking for.

✨Leverage Social Media

Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Prison Advice and Care Trust on these platforms can catch the eye of recruiters and show you're genuinely interested in them.

✨Attend Industry Events

Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Prison Advice and Care Trust. Bring your business cards and be prepared to chat about how you can contribute!

We think you need these skills to ace Digital Communications Officer in London

Digital Communication Skills
Social Media Management
Content Creation
Organisational Skills
Attention to Detail
Analytical Skills
Project Management

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Prison Advice and Care Trust. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of Prison Advice and Care Trust:Show us that you’ve done your homework! In your application, briefly mention what you admire about Prison Advice and Care Trust’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at Prison Advice and Care Trust

✨Showcase Your Creative Campaigns

Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Prison Advice and Care Trust will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

✨Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

✨Be Ready for Scenario-Based Questions

At Prison Advice and Care Trust, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

✨Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.