At a Glance
- Tasks: Support families visiting loved ones in prison, creating a welcoming environment.
- Company: Join Pact, a supportive organisation focused on family welfare.
- Benefits: Generous holiday, pension scheme, and professional development opportunities.
- Other info: Flexible hours with a friendly team and ongoing training support.
- Why this job: Make a real difference during challenging times for families.
- Qualifications: Experience working with people facing difficulties and strong communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Join us as a Family Support Worker (Visits Centre Assistant) at HMP The Mount, where you will play an important role in supporting families visiting their loved ones in prison.
Responsibilities
- Based in the visitor centre, you’ll help create a welcoming and supportive environment for adults and children.
- This includes offering information and guidance, organising activities for children, and ensuring refreshments are available to create a positive and stress‑free visit experience.
- You’ll support families during what can often be a challenging time, using your experience of working with people facing difficulties to handle situations calmly and sensitively.
- You will work closely with colleagues and partner agencies, ensuring safeguarding and child protection procedures are followed at all times and contributing to ongoing improvements of our family support services.
Requirements
- 6‑month probationary period
- Verification of identity and right to work in the UK
- Satisfactory references from previous employers covering a 3‑year period
- Declaration of any unspent criminal convictions and, where appropriate, a satisfactory risk assessment
- Prison Vetting and a Disclosure and Barring Service (DBS) check
- Being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison
Equal Opportunity Statement
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
Benefits
- Pact offers a range of benefits, including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement.
- You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker, and will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
Hours
13.75 hours per week – Monday – 08:15 – 11:00; Wednesday – 08:15 – 11:00; Thursday – 09:00 – 12:00; Saturday – 08:30 – 11:00; PM – 13:30 – 16:15.
Additional Benefits
- Cycle to Work Scheme
- Life Assurance
- Season Ticket Loan
- EAP Scheme
Family Support Worker in Hemel Hempstead employer: Prison Advice and Care Trust
Pact is an exceptional employer, offering a supportive and inclusive work environment for Family Support Workers at HMP The Mount. With a strong focus on employee development, you will benefit from comprehensive training opportunities and a generous benefits package, including a contributory pension and cycle to work scheme. Join a dedicated team that values your contributions and provides meaningful support to families during challenging times.
Contact Details:
Prison Advice and Care Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Family Support Worker in Hemel Hempstead
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Prison Advice and Care Trust, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Prison Advice and Care Trust. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Prison Advice and Care Trust's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Family Support Worker in Hemel Hempstead
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Prison Advice and Care Trust. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Prison Advice and Care Trust.
How to prepare for a job interview at Prison Advice and Care Trust
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Prison Advice and Care Trust.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Family Support Worker at Prison Advice and Care Trust.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Prison Advice and Care Trust that you're ready to hit the ground running in the Family Support Worker role.
