At a Glance
- Tasks: Support families visiting loved ones in prison, creating a welcoming environment.
- Company: Join Pact, a supportive organisation focused on family welfare.
- Benefits: Generous holiday, pension scheme, and professional development opportunities.
- Other info: Flexible hours with a friendly team and ongoing training support.
- Why this job: Make a real difference during challenging times for families.
- Qualifications: Experience working with people facing difficulties and strong communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Join us as a Family Support Worker (Visits Centre Assistant) at HMP The Mount, where you will play an important role in supporting families visiting their loved ones in prison.
Responsibilities
- Based in the visitor centre, you’ll help create a welcoming and supportive environment for adults and children.
- This includes offering information and guidance, organising activities for children, and ensuring refreshments are available to create a positive and stress‑free visit experience.
- You’ll support families during what can often be a challenging time, using your experience of working with people facing difficulties to handle situations calmly and sensitively.
- You will work closely with colleagues and partner agencies, ensuring safeguarding and child protection procedures are followed at all times and contributing to ongoing improvements of our family support services.
Requirements
- 6‑month probationary period
- Verification of identity and right to work in the UK
- Satisfactory references from previous employers covering a 3‑year period
- Declaration of any unspent criminal convictions and, where appropriate, a satisfactory risk assessment
- Prison Vetting and a Disclosure and Barring Service (DBS) check
- Being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison
Equal Opportunity Statement
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
Benefits
- Pact offers a range of benefits, including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement.
- You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker, and will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
Hours
13.75 hours per week – Monday – 08:15 – 11:00; Wednesday – 08:15 – 11:00; Thursday – 09:00 – 12:00; Saturday – 08:30 – 11:00; PM – 13:30 – 16:15.
Additional Benefits
- Cycle to Work Scheme
- Life Assurance
- Season Ticket Loan
- EAP Scheme
Family Support Worker in Hemel Hempstead employer: Prison Advice and Care Trust
Prison Advice and Care Trust is an exceptional employer, dedicated to making a meaningful impact in the lives of families affected by incarceration. Located in Aylesbury, we foster a supportive work culture that values emotional resilience and adaptability, providing our employees with comprehensive benefits such as wellness programs and a cycle to work scheme. We are committed to employee growth, offering opportunities for professional development and the chance to engage in rewarding work that truly makes a difference.
Contact Details:
Prison Advice and Care Trust Recruitment Team
