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- Tasks: Lead and develop impactful services across London and the South East.
- Company: Pact, a charity focused on reducing reoffending and improving lives.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Why this job: Make a real difference in the community while leading strategic operations.
- Qualifications: Experience in operational leadership, preferably in charity or justice sectors.
- Other info: Pact values diversity and welcomes all applicants, including those with convictions.
The predicted salary is between 50000 - 60000 £ per year.
As the Head of Regional Operations, you will oversee the development and delivery of Pact’s services across the region. You will act as the strategic lead for key operational functions, ensuring the highest standards of delivery, compliance, and safety. This includes:
- Leading the volunteer strategy and associated processes
- Managing operational performance and reporting standards
- Monitoring safeguarding systems and health & safety protocols
- Overseeing data protection procedures and out-of-hours management provision
- Supporting HR processes, including recruitment
Additionally, you will contribute to Pact’s overall strategy by participating in policy‑focused and operational projects, as well as bids, tenders, and grant applications. You will work closely with the Regional Director, deputising as needed, and representing Pact at external meetings with key stakeholders such as commissioners, prison governors, and government officials.
Key Responsibilities- Expand Pact’s reach, impact, and effectiveness across the region.
- Develop and deliver safe, evidence‑based, and cost‑effective services driven by service user involvement and diverse lived experiences.
- Build and nurture effective partnerships to reduce reoffending, strengthen continuity of care, and address health inequalities.
- Support the development of bids, tenders, and funding applications to increase income, contribute to corporate surplus, and achieve sustainable growth.
- Proven experience in operational leadership, preferably in the charity or justice sector.
- Strong strategic and project management skills.
- A track record of managing safeguarding, health & safety, and compliance standards.
- Excellent communication and stakeholder management abilities.
- Experience in securing funding through bids, tenders, or grant applications.
If you feel that you meet the requirements of this exciting new role, please complete an application form by clicking the apply now button. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6‑month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3‑year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
Head of Regional Operations - London and South East employer: Prison Advice and Care Trust
Contact Detail:
Prison Advice and Care Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Regional Operations - London and South East
✨Tip Number 1
Network like a pro! Reach out to people in the charity and justice sectors, especially those connected to Pact. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to meet potential employers or stakeholders, share specific examples of how you've led teams and improved operations in your previous roles.
✨Tip Number 3
Be proactive about following up! After interviews or networking events, drop a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team at Pact and making a difference.
We think you need these skills to ace Head of Regional Operations - London and South East
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the key responsibilities listed in the job description. We want to see how you can expand Pact’s reach and impact!
Showcase Your Leadership Skills: As a Head of Regional Operations, your leadership experience is crucial. Share specific examples of how you've successfully managed teams or projects, especially in the charity or justice sector. We love a good story!
Highlight Compliance and Safety Knowledge: Since compliance and safety are top priorities for us, be sure to mention any relevant experience you have in managing safeguarding systems and health & safety protocols. This will show us you're the right fit for the role.
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get yours in as soon as possible through our website. We can’t wait to hear from you!
How to prepare for a job interview at Prison Advice and Care Trust
✨Know Your Stuff
Make sure you thoroughly understand Pact’s mission and the specific services they provide. Familiarise yourself with their operational strategies, especially around safeguarding and compliance. This will show that you're genuinely interested and prepared to lead effectively.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences that highlight your operational leadership, particularly in the charity or justice sector. Be ready to discuss how you've successfully managed teams, improved performance, and ensured compliance with health and safety standards.
✨Engage with Stakeholders
Think about how you would build relationships with key stakeholders like commissioners and prison governors. Prepare to discuss your approach to stakeholder management and how you’ve navigated complex partnerships in the past.
✨Funding Know-How
Since securing funding is a big part of the role, come armed with examples of successful bids, tenders, or grant applications you've worked on. Be ready to explain your strategy for increasing income and contributing to sustainable growth.