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- Tasks: Support families visiting loved ones, ensuring positive relationships and well-being.
- Company: Join Pact, a compassionate organisation dedicated to family support in challenging environments.
- Benefits: Enjoy generous holidays, training opportunities, and a supportive team atmosphere.
- Why this job: Make a real difference in families' lives while gaining valuable experience.
- Qualifications: Experience with families in challenging situations and strong organisational skills required.
- Other info: Flexible rota with opportunities for professional development and growth.
The predicted salary is between 36000 - 60000 £ per year.
As Family Support Worker you will provide support to families visiting loved ones in the Visitor Centre. Visitor centre services include play and children’s services and a catering service. You will work as one of the PACT Family team, based primarily in the prison’s visitor centre and visits hall providing support, advice and guidance to families visiting prisoners, facilitating prison visits and family days and supporting the play service.
Responsibilities
- Delivering effective and responsive family support services so that positive family relationships are maintained, strengthened and fully integrated within prisoners’ care and rehabilitation plans.
- Ensuring that children, families and prisoners are treated with dignity and respect, their voices are heard, they are involved in the development and delivery of our services, and their health and well-being is promoted.
- Continuously working to improve continuity of care and support for family members and carers and, by extension, people in custody.
Driving licence and car are desirable for this role.
About You
To be successful in this role you will have experience and understanding of working with families in a challenging environment, ideally involving offenders and/or their families. You will also have excellent organisational skills and the ability to manage a demanding workload. You will have the ability to contribute to planning and development of Pact’s family work and also have knowledge of safeguarding/child-protection practice. Furthermore, you will have excellent interpersonal communication skills and the ability to build partnerships with a range of agencies.
What We Offer
Pact offers a range of benefits including free advice, information and counselling service, contributory pension, corporate eye-care scheme, cycle-to-work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
How to Apply
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the apply now button. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other Information
Rota: Wednesday 5.5 (11:00 – 16:30), Thursday 5.5 (11:00 – 16:30), Saturday 4.5 (12:00 – 16:30), Sunday 4.5 (12:00 – 16:30).
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
Family Support Worker employer: Prison Advice and Care Trust
Contact Detail:
Prison Advice and Care Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the field of family support or related areas. Attend local events or workshops where you can meet professionals and share your passion for supporting families. You never know who might have a lead on a job!
✨Tip Number 2
Prepare for interviews by practising common questions related to family support work. Think about your experiences and how they relate to the role. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your experience working with families, especially in challenging environments. Include any relevant training or certifications. This will help you stand out when applying through our website.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your commitment to the position.
We think you need these skills to ace Family Support Worker
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for supporting families shine through. We want to see that you genuinely care about making a difference in the lives of those you’ll be working with.
Tailor Your Experience: Make sure to highlight any relevant experience you have working with families, especially in challenging environments. We’re looking for specific examples that demonstrate your skills and understanding of the role.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on what makes you a great fit for the Family Support Worker position.
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so make sure to apply through our website as soon as you can!
How to prepare for a job interview at Prison Advice and Care Trust
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Family Support Worker. Familiarise yourself with the services provided at the visitor centre and think about how you can contribute to maintaining positive family relationships. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience with families in challenging environments. Highlight any relevant skills, such as safeguarding knowledge or organisational abilities, and be ready to discuss how these experiences have shaped your approach to family support.
✨Communicate with Empathy
As a Family Support Worker, strong interpersonal skills are key. Practice active listening and empathetic communication during the interview. Show that you can build partnerships with various agencies and that you genuinely care about the well-being of families and prisoners.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask the interviewer about the team dynamics, training opportunities, and how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the environment aligns with your values and career goals.