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- Tasks: Support families visiting loved ones in a prison environment and facilitate engaging family activities.
- Company: Join Pact, a supportive organisation dedicated to helping families in challenging situations.
- Benefits: Enjoy generous holiday entitlement, training opportunities, and a contributory pension scheme.
- Other info: Be part of a friendly team with excellent career development opportunities.
- Why this job: Make a real difference in the lives of families while gaining valuable experience.
- Qualifications: Experience working with families in challenging environments and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
As Family Support Worker at HMP Lewes you will provide support to families visiting loved ones in the Visitor Centre. Visitor centre services include play and children’s services, and a refreshment service.
Responsibilities
- You will work as one of the PACT Family team, being based primarily in the prison’s visitor centre and visits hall.
- Your duties include providing support, advice and guidance to families visiting prisoners, facilitating prison visits and family days, and supporting the play service.
About You
- You have experience and understanding of working with families in a challenging environment, ideally involving prisoners and/or their families.
- You also possess excellent organisational skills, can manage a demanding workload, contribute to planning and development of Pact’s family work, and have knowledge of safeguarding/child‑protection practice.
- You have excellent interpersonal communication skills and can build partnerships with a range of agencies.
What We Offer
- Free advice, information and counselling service
- Contributory pension
- Corporate eye care scheme
- Cycle to work scheme
- Generous holiday entitlement
- Opportunity to attend training events to further develop as a professional training and interventions worker
- Thorough induction process and support from a friendly and enthusiastic team
Legal and EEO Statements
Pact is an equal‑opportunity employer and welcomes all applications, including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6‑month probationary period, verification of identity and proven right to work in the UK, satisfactory references covering a 3‑year period, declaration of unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Bankruptcy or County Court judgements may affect your ability to be successfully vetted to work in a prison. If you have resided overseas for over 12 months in the last 10 years aged 18 or over, a certificate of good conduct from the police force of the country of residence may be required. This is a fixed‑term contract until 1st November 2026.
Family Support Worker (14 Hours) employer: Prison Advice and Care Trust
Contact Detail:
Prison Advice and Care Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Worker (14 Hours)
✨Tip Number 1
Network like a pro! Reach out to people in the field of family support or those who have worked in similar environments. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by practising common questions related to family support work. Think about your experiences and how they relate to the role, especially in challenging environments.
✨Tip Number 3
Showcase your interpersonal skills! During interviews, highlight your ability to build partnerships and communicate effectively with families and agencies. This is key for a Family Support Worker.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and you’re considered for the role. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Family Support Worker (14 Hours)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with families in challenging environments. We want to see how your skills align with the role of Family Support Worker, so don’t hold back on showcasing relevant examples!
Showcase Your Communication Skills: Since excellent interpersonal communication is key for this role, use your application to demonstrate how you’ve built partnerships with various agencies or supported families in the past. We love seeing real-life examples that reflect your ability to connect with others.
Highlight Organisational Skills: This role involves managing a demanding workload, so be sure to mention any experiences where you’ve successfully juggled multiple tasks. We’re looking for evidence of your organisational prowess, so share those stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Prison Advice and Care Trust
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Family Support Worker. Familiarise yourself with the services provided in the Visitor Centre, such as play and children’s services, and think about how your experience aligns with these duties.
✨Showcase Your Interpersonal Skills
During the interview, highlight your excellent communication skills. Be prepared to share examples of how you've built partnerships with various agencies or supported families in challenging environments. This will demonstrate your ability to connect with visitors effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in real-life situations. Think of scenarios where you had to manage a demanding workload or handle sensitive family issues, and be ready to discuss how you approached them.
✨Understand Safeguarding Practices
Since safeguarding and child protection are crucial in this role, brush up on relevant policies and practices. Be ready to discuss your knowledge and experience in this area, as it shows your commitment to the safety and well-being of families visiting the prison.