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For Companies At a Glance
- Tasks: Support families visiting prisoners, manage visits, and facilitate play services.
- Company: Pact is dedicated to supporting families affected by imprisonment.
- Benefits: Enjoy generous leave, counselling services, and professional development opportunities.
- Why this job: Make a real difference in challenging environments while building valuable skills.
- Qualifications: Experience with families in tough situations and strong organisational skills required.
- Other info: Open to all applicants, including those with criminal convictions, subject to assessment.
The predicted salary is between 28800 - 43200 £ per year.
Role overview
As a Family Support Worker, you will work as one of the PACT Family team, based primarily in the prison\’s visitor centre and visits hall providing support, advice and guidance to families visiting prisoners, facilitating prison visits and family days and supporting the play service.
A sessional Family Support Worker provides support to families visiting loved ones in the Visitor Centre. Visitor centre services include play and children’s services; and a catering service.
About You
To be successful in this role you will have experience and understanding of working with families in a challenging environment, ideally involving prisoners and/or their families. You will also have excellent organisational skills and the ability to manage a demanding work load. You will have the ability to contribute to planning and development of Pact’s family work and also have knowledge of safeguarding/child protection practice. Furthermore you will have excellent interpersonal communication skills and ability to work in build partnerships with a range of agencies.
What Pact Offer
Pact offer a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme, life assurance, eye care vouchers, generous annual leave plus more. You will have the opportunity to attend internal training events to further develop yourself as an effective support work and you will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
How to apply
If you feel you meet the requirements of this post please complete an application form by clicking the apply now button.
Other information
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
A certificate of good conduct from the Police Force of the country of residence if you have resided overseas for a period of over 12 months (in the past 10 years while aged 18 or over).
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Family Support Worker employer: Prison Advice and Care Trust
Contact Detail:
Prison Advice and Care Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by families of prisoners. Understanding their unique needs and concerns will help you connect better during interviews and demonstrate your empathy and suitability for the role.
✨Tip Number 2
Network with professionals in the field of family support and prison services. Attend relevant workshops or seminars to meet people who can provide insights or even referrals, which could give you an edge in the application process.
✨Tip Number 3
Prepare to discuss your organisational skills and how you've managed demanding workloads in previous roles. Be ready to share specific examples that highlight your ability to multitask and prioritise effectively.
✨Tip Number 4
Research Pact’s family work initiatives and be prepared to discuss how you can contribute to their planning and development. Showing that you’ve done your homework will impress the interviewers and demonstrate your genuine interest in the role.
We think you need these skills to ace Family Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Family Support Worker. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous work with families in challenging environments, particularly involving prisoners. Use specific examples to demonstrate your understanding and capability in this area.
Showcase Interpersonal Skills: Since excellent interpersonal communication skills are crucial for this role, provide examples in your application that illustrate your ability to build partnerships and communicate effectively with diverse groups.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Prison Advice and Care Trust
✨Show Your Understanding of Family Dynamics
Make sure to demonstrate your understanding of the complexities involved in working with families, especially in challenging environments. Share any relevant experiences you have had that highlight your ability to empathise and support families effectively.
✨Highlight Your Organisational Skills
Since the role requires excellent organisational skills, be prepared to discuss how you manage your workload and prioritise tasks. Provide examples of how you've successfully handled multiple responsibilities in previous roles.
✨Discuss Safeguarding Knowledge
Be ready to talk about your knowledge of safeguarding and child protection practices. This is crucial for the role, so mention any training or experience you have in this area to show you take it seriously.
✨Emphasise Communication Skills
Strong interpersonal communication skills are key for this position. Prepare to give examples of how you've built partnerships with various agencies or worked collaboratively with others to achieve positive outcomes.
