Family Engagement Manager (Scale 3)

Family Engagement Manager (Scale 3)

Full-Time 36000 - 60000 € / year (est.) No home office possible
Prison Advice and Care Trust

At a Glance

  • Tasks: Support prisoners and families, providing guidance and fostering positive relationships.
  • Company: Pact, a respected charity dedicated to supporting families affected by imprisonment.
  • Benefits: Generous holiday entitlement, pension scheme, training opportunities, and counselling services.
  • Other info: Join a passionate team committed to high-quality support and advocacy.
  • Why this job: Make a real difference in the lives of families and prisoners through meaningful engagement.
  • Qualifications: Experience in family support and excellent organisational and communication skills.

The predicted salary is between 36000 - 60000 € per year.

As a Family Engagement Manager at HMP Swaleside and Standford Hill, you will play a pivotal role in supporting the complex and varied needs of prisoners and their families. Your work will be crucial in fostering positive relationships between prisoners and their loved ones, providing essential advice, guidance, and learning opportunities. By developing robust referral pathways and managing a caseload of family support cases, you will ensure that each family receives personalised care and support. Additionally, you will advocate for the rights and needs of families, ensuring their voices are heard and respected within the prison system. This role requires a compassionate, dedicated individual committed to making a meaningful difference in the lives of those affected by imprisonment.

Key Responsibilities

  • Service Delivery: Provide comprehensive services ensuring that prisoners, their children, carers, and other relatives receive appropriate advice, guidance, learning opportunities, care, and support to maintain or enhance positive relationships.
  • Referral Pathways Development: Develop and implement effective referral pathways for families, prisoners, and other professionals to access family support services. Establish connections with other relevant services to ensure seamless integration and support.
  • Family Support Work: Manage a caseload of family support cases related to prisoners. Conduct detailed assessments to inform and tailor support for the family unit, ensuring personalised and effective interventions.
  • Advocacy for Families: Advocate for the rights and needs of families dealing with imprisonment. Promote their human rights and ensure their voices are heard and considered at all levels of decision-making and service provision.

About You

  • Demonstrable ability to coordinate a broad range of services.
  • Experience and understanding of working with families in a challenging multi‑agency environment, preferably involving offenders and/or their families.
  • Excellent organisational skills and the capacity to manage a demanding workload.
  • Ability to contribute to the planning and development of Pact’s family work.
  • Knowledge of safeguarding and child protection practices.
  • Exceptional interpersonal communication skills and the ability to build partnerships with various agencies.

This offers a unique opportunity to make a significant impact on the lives of families and offenders by enhancing the support and services available to them. If you are passionate about family engagement and have the relevant skills and experience, we encourage you to apply.

Organisation

Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoners' children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focuses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.

What we offer

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the apply now button. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Other information

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6‑month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3‑year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

Family Engagement Manager (Scale 3) employer: Prison Advice and Care Trust

Pact is an exceptional employer, dedicated to fostering a supportive and inclusive work environment at HMP Swaleside and Standford Hill. With a strong commitment to employee development, we offer comprehensive training opportunities and a range of benefits, including a contributory pension and generous holiday entitlement. Join our passionate team and make a meaningful impact on the lives of families affected by imprisonment while enjoying a culture that values dignity, respect, and collaboration.

Prison Advice and Care Trust

Contact Detail:

Prison Advice and Care Trust Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Family Engagement Manager (Scale 3)

Tip Number 1

Network like a pro! Reach out to people in the field of family engagement or related sectors. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!

Tip Number 2

Prepare for interviews by researching the organisation and its values. Understand their approach to family support and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.

Tip Number 3

Showcase your skills through real-life examples. When discussing your experience, highlight specific situations where you’ve made a difference in family engagement or support. This will demonstrate your capability and passion for the role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Pact. So, hit that apply button and let’s get started!

We think you need these skills to ace Family Engagement Manager (Scale 3)

Service Delivery
Referral Pathways Development
Family Support Work
Advocacy for Families
Coordination of Services
Multi-Agency Collaboration
Organisational Skills

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for family engagement shine through. We want to see how much you care about making a difference in the lives of prisoners and their families. Share personal experiences or motivations that drive you to apply for this role.

Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for specific examples of how you've worked with families in challenging environments. This will help us see how you fit into our mission at Pact.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that directly address the key responsibilities outlined in the job description. Avoid fluff and focus on what makes you the best candidate for the Family Engagement Manager role.

Apply Early:Don’t wait until the last minute to submit your application! We might close the vacancy early if we get enough applications. So, hop onto our website and get your application in as soon as you can. We can’t wait to hear from you!

How to prepare for a job interview at Prison Advice and Care Trust

Know Your Stuff

Before the interview, dive deep into understanding the role of a Family Engagement Manager. Familiarise yourself with the key responsibilities and how they relate to supporting prisoners and their families. This will help you articulate your thoughts clearly and show that you're genuinely interested in making a difference.

Showcase Your Compassion

This role is all about empathy and support. Be prepared to share examples from your past experiences where you've successfully helped families or individuals in challenging situations. Highlight your ability to build relationships and advocate for those in need.

Prepare for Scenario Questions

Expect questions that assess your problem-solving skills in real-life scenarios. Think about how you would handle specific family support cases or develop referral pathways. Practising these scenarios can help you respond confidently during the interview.

Ask Thoughtful Questions

At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the organisation aligns with your values.