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- Tasks: Lead family engagement services and support prisoners' families at HMP The Verne and HMP Portland.
- Company: Pact, a respected charity providing support to prisoners and their families across England and Wales.
- Benefits: Opportunity to make a real difference in people's lives and develop valuable skills.
- Why this job: Join a mission-driven team focused on promoting well-being and strengthening family relationships.
- Qualifications: Experience working with prisoners and families, excellent organisational and communication skills.
- Other info: Equal opportunity employer welcoming diverse applicants, including those with criminal convictions.
The predicted salary is between 36000 - 60000 £ per year.
Have you got what it takes to support the prisoners, their families and significant others? Pact is a highly respected independent charity that works across England and Wales to develop and deliver a range of innovative services, providing practical and emotional support to prisoners’ children and families and prisoners.
About the Role
Purpose: To lead the delivery of Pact’s family engagement services at HMP The Verne and HMP Portland - in line with contractual requirements, the prison’s operational and security arrangements, and in accordance with Pact’s own practice standards and its operating policies, processes and procedures. To deliver family-focused casework services including assessments, advocacy, structured interventions, case reviews and facilitating visits (both in person and online). To manage the Visits Centre and its staff to ensure visitors have a positive visitor experience.
Aims:
- To promote the health and well-being of prisoners, family members and significant others during an individual’s stay in custody and through the gate, by delivering and managing effective and responsive family support services so that positive family relationships are maintained, strengthened and fully integrated within prisoners’ care and rehabilitation plans.
- Ensuring that children, families and prisoners are treated with dignity and respect, their voices are heard, they are involved in the development and delivery of our services, and their health and well-being are promoted.
- Continuously working to improve continuity of care and support for family members and carers and, by extension, people in custody.
About You
- Demonstrable capacity to coordinate a broad service, as well as experience and understanding of working with prisoners and their families in a challenging multi-agency environment both in custody and Pact visitor centres.
- Excellent customer service and IT skills.
- Excellent organisational skills and the ability to manage a demanding workload.
- Ability to contribute to planning and development of Pact’s work and knowledge of safeguarding/child protection practice.
- Excellent interpersonal communication skills and ability to work in and build partnerships with a range of agencies.
How to apply: If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the apply now button. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other information: Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. A certificate of good conduct from the Police Force of the country of residence is required if you have resided overseas for a period of over 12 months (in the past 10 years while aged 18 or over).
Family Engagement Manager (Scale 2) employer: Prison Advice and Care Trust
Contact Detail:
Prison Advice and Care Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Engagement Manager (Scale 2)
✨Tip Number 1
Network like a pro! Reach out to people in the field of family engagement or prison support services. Attend relevant events or workshops, and don’t be shy to ask for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for your interview by researching Pact and its values. Understand their approach to family engagement and think about how your experience aligns with their mission. This will help you stand out as someone who truly gets what they’re about.
✨Tip Number 3
Showcase your skills! Bring examples of your past work with families or in multi-agency environments to the interview. Be ready to discuss how you’ve handled challenging situations and how you can contribute to improving family support services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on our site for any updates or new roles that might pop up. The sooner you apply, the better your chances!
We think you need these skills to ace Family Engagement Manager (Scale 2)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting prisoners and their families shine through. We want to see why this role matters to you and how your experiences align with our mission at Pact.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for specific examples of how you've worked in challenging environments or with multi-agency teams, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Remember, less is often more!
Apply Early: Don’t wait until the last minute to submit your application! We might close the vacancy early if we get enough applications, so make sure to apply through our website as soon as you can.
How to prepare for a job interview at Prison Advice and Care Trust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Family Engagement Manager. Familiarise yourself with Pact’s mission and values, as well as the specific services they provide. This will help you articulate how your skills and experiences align with their goals.
✨Showcase Your Interpersonal Skills
Given the nature of this role, it’s crucial to demonstrate your excellent communication and interpersonal skills. Prepare examples from your past experiences where you successfully built relationships with families or worked collaboratively in a multi-agency environment. This will show that you can effectively engage with both prisoners and their families.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle challenging situations. Think about scenarios you might face in this role, such as managing a difficult visit or addressing safeguarding concerns. Practising your responses will help you feel more confident during the interview.
✨Highlight Your Organisational Skills
As the role involves managing a demanding workload, be ready to discuss how you prioritise tasks and stay organised. Share specific tools or methods you use to keep track of casework and ensure that family support services run smoothly. This will demonstrate your capability to manage the Visits Centre effectively.
