At a Glance
- Tasks: Support families visiting loved ones in prison, creating a welcoming environment.
- Company: Pact, a supportive organisation dedicated to improving family support services.
- Benefits: Generous holiday entitlement, counselling services, and professional development opportunities.
- Other info: Join a friendly team and enjoy a varied, rewarding role.
- Why this job: Make a real difference during challenging times for families and children.
- Qualifications: Experience working with people facing difficulties and strong organisational skills.
The predicted salary is between 30000 - 40000 € per year.
Join us as a Family Support Worker (Visits Centre Assistant) at HMP Erlestoke, where you will play an important role in supporting families visiting their loved ones in prison. Based in the visitor centre, you’ll help create a welcoming and supportive environment for adults and children. From offering information and guidance to organising activities for children and ensuring refreshments are available, you’ll contribute to making visits as positive and stress‑free as possible.
This is a varied and rewarding role where no two days are the same. You’ll support families during what can often be a challenging time, using your experience of working with people facing difficulties to handle situations calmly and sensitively. You’ll also work closely with colleagues and partner agencies, ensuring safeguarding and child protection procedures are followed at all times. Your input will help us continue to improve our family support services.
If you’re organised, approachable, and passionate about making a difference, we’d love to hear from you.
What we offer:
- Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement.
- You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker.
- You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
Other Information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
Family Support Worker in Devon employer: Prison Advice and Care Trust
Pact is an exceptional employer, offering a supportive and inclusive work environment for Family Support Workers at HMP Erlestoke. With a strong focus on employee development, you will benefit from comprehensive training opportunities and a generous benefits package, including a contributory pension and a cycle to work scheme. Join a dedicated team that values your contributions and is committed to making a positive impact on families during challenging times.
Contact Detail:
Prison Advice and Care Trust Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Family Support Worker in Devon
✨Tip Number 1
Network like a pro! Reach out to people in the field of family support or social work. Attend local events or workshops where you can meet professionals and share your passion for helping families. You never know who might have a lead on a job or offer some valuable advice!
✨Tip Number 2
Prepare for interviews by practising common questions related to family support work. Think about scenarios where you've helped others in challenging situations and be ready to share those stories. We want to see your genuine passion for making a difference!
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your experience working with families, especially in sensitive environments. Include any relevant training or certifications. This will help you stand out and demonstrate your commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged. So, get your application in and let’s make a positive impact together!
We think you need these skills to ace Family Support Worker in Devon
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting families shine through. We want to see how much you care about making a difference in challenging situations, so share your experiences and motivations clearly.
Be Organised:Make sure your application is well-structured and easy to read. Use headings, bullet points, and clear language to highlight your skills and experiences. We appreciate a tidy application that reflects your organisational skills!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your responses to the Family Support Worker role. Mention specific aspects of the job description that resonate with you and explain how your background fits perfectly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at Prison Advice and Care Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Family Support Worker. Familiarise yourself with the specific challenges families face when visiting loved ones in prison and think about how your experience can help address these issues.
✨Show Your Empathy
This role requires a lot of sensitivity and understanding. Be prepared to share examples from your past experiences where you've successfully supported individuals or families in difficult situations. Highlight your ability to remain calm and approachable, even under pressure.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they measure success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
✨Demonstrate Team Spirit
Since you'll be working closely with colleagues and partner agencies, it's important to convey your teamwork skills. Share examples of how you've collaborated effectively in the past and how you can contribute to a positive working environment at HMP Erlestoke.
