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- Tasks: Support families visiting loved ones in a prison visitor centre and facilitate family days.
- Company: Pact, a supportive organisation dedicated to helping families of offenders.
- Benefits: Generous leave, counselling services, training opportunities, and more.
- Why this job: Make a real difference in families' lives while gaining valuable experience.
- Qualifications: Experience with families in challenging environments and strong communication skills.
- Other info: Equal opportunity employer welcoming diverse applicants, including those with convictions.
The predicted salary is between 13 - 16 £ per hour.
As Family Support Worker you will provide support to families visiting loved ones in the visitor centre. Visitor centre services include play and children’s services and a catering service. You will work as part of the Pact Family team, based primarily in the prison's visitor centre and visits hall, providing support, advice and guidance to families visiting prisoners, facilitating prison visits and family days, and supporting the play service.
Responsibilities
- Provide support to families visiting loved ones in the visitor centre.
- Support visitor centre services, including play and children’s services; and a catering service.
- Be based primarily in the prison’s visitor centre and visits hall, delivering support, advice and guidance to visiting families.
- Facilitate prison visits and family days and support the play service.
About You
- Experience and understanding of working with families in a challenging environment, ideally involving offenders and/or their families.
- Excellent organisational skills and the ability to manage a demanding workload.
- Ability to contribute to planning and development of Pact’s family work and knowledge of safeguarding/child protection practice.
- Excellent interpersonal communication skills and the ability to build partnerships with a range of agencies.
What Pact Offers
- A wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme, life assurance, eye care vouchers, generous annual leave, and more.
- Opportunities to attend internal training to develop as an effective support worker and a thorough induction process with a friendly, enthusiastic team.
How to Apply
If you feel you meet the requirements of this post, please complete an application form by clicking the 'Apply now' button.
Other Information
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
Family Support Worker (9.75 hours - Friday and Saturday) in Bristol employer: Prison Advice and Care Trust
Contact Detail:
Prison Advice and Care Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Worker (9.75 hours - Friday and Saturday) in Bristol
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with what a Family Support Worker does and the specific challenges families face in a prison environment. This will help you connect better during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former Family Support Workers on LinkedIn or through community groups. They can provide insider tips and might even give you a heads-up about job openings before they go live.
✨Tip Number 3
Practice your interpersonal skills! Since this role is all about communication, try role-playing common scenarios you might encounter. This will boost your confidence and help you articulate your approach to supporting families effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the Pact Family team. Don’t miss out on this opportunity!
We think you need these skills to ace Family Support Worker (9.75 hours - Friday and Saturday) in Bristol
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for supporting families shine through. We want to see that you genuinely care about making a difference in challenging environments, so share any relevant experiences that highlight this.
Tailor Your Application: Make sure to tailor your application to the Family Support Worker role. Highlight your organisational skills and any experience you have with families, especially in tough situations. This will help us see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Prison Advice and Care Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Family Support Worker. Familiarise yourself with the visitor centre services and think about how your experience aligns with supporting families in challenging environments.
✨Showcase Your Interpersonal Skills
Since this role requires excellent communication skills, prepare examples that demonstrate your ability to build relationships with families and agencies. Think about times when you've successfully navigated difficult conversations or provided support to those in need.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in real-life situations. Prepare for scenarios related to safeguarding and child protection, and be ready to discuss how you would handle various challenges that may arise in the visitor centre.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
