Family Visits Manager

Family Visits Manager

Full-Time 36000 - 60000 £ / year (est.) No working from home possible
Prison Advice and Care Trust (Pact)

At a Glance

  • Tasks: Support families of prisoners with advice, guidance, and tailored interventions.
  • Company: Join Pact, a respected charity making a difference in family support.
  • Benefits: Enjoy generous holidays, pension schemes, and professional training opportunities.
  • Other info: Be part of a friendly team dedicated to positive change.
  • Why this job: Make a real impact on families and advocate for their rights.
  • Qualifications: Experience in family support and excellent organisational skills required.

The predicted salary is between 36000 - 60000 £ per year.

Join to apply for the Family Visits Manager role at Prison Advice and Care Trust (Pact).

Pay Range: This range is provided by Prison Advice and Care Trust (Pact). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Key Responsibilities:

  • Service Delivery: Provide comprehensive services ensuring that prisoners, their children, carers, and other relatives receive appropriate advice, guidance, learning opportunities, care, and support to maintain or enhance positive relationships.
  • Referral Pathways Development: Develop and implement effective referral pathways for families, prisoners, and other professionals to access family support services, and establish connections with other relevant services to ensure seamless integration and support.
  • Family Support Work: Manage a caseload of family support cases related to prisoners, conduct detailed assessments to inform and tailor support for the family unit, ensuring personalised and effective interventions.
  • Advocacy for Families: Advocate for the rights and needs of families dealing with imprisonment; promote their human rights and ensure their voices are heard and considered at all levels of decision‑making and service provision.

About You:

  • Demonstrable ability to coordinate a broad range of services.
  • Experience and understanding of working with families in a challenging multi‑agency environment, preferably involving offenders and/or their families.
  • Excellent organisational skills and the capacity to manage a demanding workload.
  • Ability to contribute to the planning and development of Pact’s family work.
  • Knowledge of safeguarding and child protection practices.
  • Exceptional interpersonal communication skills and the ability to build partnerships with various agencies.

Organisation: Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoners’ children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values that emphasise the intrinsic dignity of every human being and a focus on human relationships, family and community.

What We Offer: Benefits include a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle‑to‑work scheme and generous holiday entitlement. You will have the opportunity to attend training events and undergo a thorough induction process supported by a friendly and enthusiastic team.

How to Apply: If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the ‘apply now’ button.

Equal Opportunity: Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Family Visits Manager employer: Prison Advice and Care Trust (Pact)

Pact is an exceptional employer that prioritises the well-being of its employees while making a meaningful impact on the lives of prisoners and their families. With a strong commitment to professional development, a supportive work culture, and a range of benefits including a contributory pension and generous holiday entitlement, Pact fosters an environment where staff can thrive both personally and professionally. Located across England and Wales, working with Pact means being part of a dedicated team that values human dignity and community support.

Prison Advice and Care Trust (Pact)

Contact Details:

Prison Advice and Care Trust (Pact) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Family Visits Manager

Tip Number 1

Network like a pro! Reach out to people in the field of family support and prison services. Attend events, join relevant groups on social media, and don’t be shy to ask for informational interviews. You never know who might have the inside scoop on job openings!

Tip Number 2

Prepare for those interviews! Research Pact and understand their values and mission. Think about how your experience aligns with their goals, especially in service delivery and advocacy for families. Practise common interview questions and have your own ready to show your interest.

Tip Number 3

Showcase your skills! Create a portfolio or a presentation that highlights your experience in managing family support cases and developing referral pathways. This can set you apart from other candidates and give you a chance to demonstrate your organisational skills.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in the role at Pact. Don’t forget to follow up after applying; a little nudge can go a long way!

We think you need these skills to ace Family Visits Manager

Service Delivery
Referral Pathways Development
Family Support Work
Advocacy for Families
Coordination of Services
Experience in Multi-Agency Environments
Organisational Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Family Visits Manager role. Use keywords from the job description to show that you understand what we're looking for.

Showcase Your Experience:When detailing your past roles, focus on your experience working with families in challenging environments. We want to see how you've made a difference in similar situations, so share specific examples!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your writing is easy to read. This will help us quickly grasp your qualifications.

Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you're keen on joining our team at Pact.

How to prepare for a job interview at Prison Advice and Care Trust (Pact)

Know Your Stuff

Make sure you understand the key responsibilities of the Family Visits Manager role. Familiarise yourself with Pact's mission and values, especially their focus on supporting families affected by imprisonment. This will help you demonstrate your alignment with their goals during the interview.

Showcase Your Experience

Prepare specific examples from your past work that highlight your experience in coordinating services and working with families in challenging environments. Be ready to discuss how you've managed caseloads and developed referral pathways, as these are crucial for the role.

Demonstrate Your Advocacy Skills

Think about situations where you've advocated for someone's rights or needs, particularly in a multi-agency context. Be prepared to share these stories, as advocacy is a key part of the Family Visits Manager position and shows your commitment to supporting families.

Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. This could be about how Pact measures the success of their family support services or what challenges they currently face. It shows your genuine interest in the role and helps you assess if it's the right fit for you.