- Manage wedding enquiries from initial contact through consultation, venue tour, quotation, contract, final details and handover.
- Build strong relationships with couples, families and wedding suppliers, providing prompt and personalised communication.
- Generate new business through wedding fairs, showcases, referrals, networking, digital enquiries and local partnerships.
- Prepare accurate and inspiring proposals, packages, quotations and contracts tailored to each couple's requirements and budget.
- Conduct venue tours, consultations, tastings, open days and wedding showcases.
- Coordinate requirements including dates, guest numbers, ceremony and reception spaces, bedrooms, catering, décor, entertainment and accessibility.
- Work closely with Events, Operations, Revenue, Food and Beverage and Finance to ensure a smooth handover and excellent delivery.
- Develop relationships with photographers, florists, celebrants, entertainers and other wedding suppliers.
- Identify additional revenue opportunities, including bedrooms, upgrades, food and beverage and ancillary services.
- Maintain an accurate pipeline, follow up consistently and meet agreed wedding sales, revenue and conversion targets.
- Monitor competitor activity and local wedding trends, sharing ideas to improve the hotels' wedding offering.
Experience
- Experience in wedding sales, venue sales, events or hospitality.
- A proven ability to convert enquiries and manage a sales pipeline.
- Excellent communication, organisation and attention to detail.
- Commercial confidence with packages, pricing and negotiation.
- Warm, professional and empathetic approach when working with couples.
- Experience with a CRM, hotel sales system or event-planning platform; PRISM experience is desirable.
- Knowledge of wedding planning, event timelines and key wedding suppliers is desirable.
- Flexibility to attend occasional evenings, weekends, wedding fairs and events.
Measures of success
- Achievement of wedding sales, revenue and conversion targets.
- Growth in new, repeat and referral wedding business across both hotels.
- Accurate and timely PRISM records and reliable sales forecasting.
- Positive couple feedback, referrals and testimonials.
- Smooth handover and successful delivery of confirmed weddings
#J-18808-Ljbffr
Meetings and Events Sales Coordinator employer: PRISM
At Sunday Hotels, part of the PRISM Group, we pride ourselves on being a dynamic and rapidly expanding luxury hospitality brand that values creativity, ambition, and career growth. Our people-first culture fosters collaboration and innovation, providing employees with unique opportunities to shape their careers and contribute to our exciting journey in the vibrant cities of Bristol and Cardiff. With strong support from a global leader in hospitality, we offer a stimulating work environment where your ideas are valued, and your professional development is a priority.
