Why Prism Healthcare
We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.
With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK. The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.
Role Description
To plan, run, document and maintain product testing. You will work with chair test equipment, product test samples, prototypes and returned products across R&D, standards-based compliance support, product development, quality investigations, customer returns, ECRs, improvements and proof-of-concept work.
This role suits someone who can turn supplied requirements into practical test plans, keep evidence clear, and feed findings back to design, technical and quality teams
Location:Repose Furniture, Kingswinford, DY6 7TU
What you'll be doing
Product Testing & Test Facility
- Plan and run chair testing against agreed project, compliance, quality, ECR, return, improvement or proof-of-concept aims.
- Prepare, identify and control samples, prototypes, returns and modified products before, during and after testing.
- Maintain sample status, configuration, revision, issue and investigation links in the test evidence.
- Plan, run and maintain chair test equipment, fixtures, tools and supporting test set-ups.
- Complete pre-use checks, safe set-up, basic maintenance, housekeeping and issue escalation.
- Review supplied ISO, BS EN, internal or project requirements and convert them into practical test plans.
- Run R&D, development, compliance-support, validation, verification and comparison tests using agreed methods.
- Record set-ups, sample details, values, observations, failures, deviations, limits and conclusions clearly.
- Prepare reports, STRs, tables, graphs, photographs, videos and supporting records for review.
- Update testing workload, priorities, risks, delays, open issues and completed work.
- Test quality concerns, customer returns, field feedback, ECRs, improvements and proposed changes.
- Feed findings back to design on assembly, function, durability, safety, usability and testability.
- Support prototype assembly, first-off checks and proof-of-concept work where required.
Health, Safety, and Workplace Improvements
- Help keep test and R&D areas safe, tidy and suitable for the work being carried out.
- Raise hazards, unsafe conditions, near misses, equipment faults and improvement ideas for review and action.
- Support practical improvements to fixtures, layouts, storage, handling methods and work instructions.
Documentation & Technical Support
- Support Repose user manuals, intended-use wording, instructions for use (IFU) and internal technical documents.
- Review documentation against supplied standards, test evidence and known product information; flag gaps.
- Capture and organize photos, videos and technical notes for testing, service, training, quality and documents.
- Read drawings to support prototype assembly, test planning, set-up and design/testing review.
- Carry out CAD support for product development, test fixtures, test-area and R&D-area improvements where trained and authorized.
- Support launch documentation, release evidence, meeting actions, ECR communication and technical data collation.
Working Relationships
- Work with design, technical and quality teams to plan tests, review findings and support decisions.
- Communicate test plans, status, risks, issues and findings in project reviews and workload updates.
- Support wider business communication where test evidence, documentation or development input is needed.
What you will bring
- Hands‑on practical approach to preparing samples, running tests, supporting prototypes and learning product function.
- Good attention to detail, clear record keeping and a right-first-time approach to evidence and documents.
- Proactive problem‑solving with an analytical approach to test results, product issues and requirements.
- Clear written and verbal communication with technical, design, quality and management teams.
- Ability to work independently, contribute to cross‑functional teams and adapt to changing priorities.
- Willingness to keep learning about product testing, R&D, standards, compliance expectations and documentation.
Education & Experience
- HNC-level engineering qualification or equivalent relevant engineering, product-testing or technical experience.
- Relevant product, mechanical, furniture/chair, R&D, compliance or development testing experience.
- Experience testing to ISO, BS EN or equivalent technical standards, or transferable standards-based testing experience.
- Able to read technical drawings and relate design information to testing, assembly, function and compliance.
- Competent with Word, Excel and PowerPoint for records, reports, graphs, documentation and updates.
- CAD, product documentation, ECR, launch documentation or compliance evidence experience desirable.
So.. why us?
Alongside working in a supportive and friendly environment, you’ll also receive:
- 25 days' annual leave, with the option to purchase a further five (subject to eligibility)
- Healthcare cash plan from day one
- 2x death in service benefit from day one
- Store discount
- Free car parking
- Company sick pay on completion of your probation period
- Some flexibility to work from home following successful onboarding (around one day per week)
- Flexibility to discuss your start and finish times
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