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- Tasks: Lead a team in fulfilling orders and resolving issues daily.
- Company: Join Prism eLogistics, a growing logistics company backed by a major investment group.
- Benefits: Enjoy a competitive salary, annual leave, pension scheme, and growth opportunities.
- Why this job: Be part of a dynamic team, drive change, and make an impact in logistics.
- Qualifications: Experience in warehouse management, strong leadership, and problem-solving skills required.
- Other info: Candidates with related experience in order fulfillment roles are encouraged to apply.
The predicted salary is between 20400 - 30600 £ per year.
Job Title: Fulfilment Team Leader
Location: Basingstoke
Salary: Up to £25,500 depending on experience
Job Type: Full Time, Permanent
About the Company:
We are Prism eLogistics (UK) Ltd a business based in Basingstoke Hampshire, providing automated contract sleeving, 3PL and efulfilment distribution services.
Established in 2020 and part of the Spearpoint Security Group a Singapore based investment group, who have provided major investment for us to expand.
About the Role:
We are seeking an experienced, motivated Fulfilment Team Leader to work on our fulfilment side to report direct to the Supervisor of fulfilment.
This is a hands-on role that assists the daily running of the operation to achieve timely processing and despatch of orders.
The role reports to the Fulfilment Supervisor.
As a team leader, an individual is responsible for facilitating the smooth running of the operation and daily achievement of service levels.
This includes the following responsibilities:
- Complete their own picking and packing tasks and are a point of call for employee queries and issue resolution
- Review, prioritise, and release orders in a timely manner
- Communicate with the Fulfilment Supervisor and Client Services team on a daily basis to agree lead times and address any issues to help solve any problems with shipments
- They support the end-to-end process of stock takes (i.e. organising labour, counts, investigations)
- Action ad-hoc requests, such as quality checks
- Fully report any stock losses, damages or concerns to Fulfilment Supervisor. They escalate more complicated issues to the Warehouse Manager as necessary
- When required, the Team Leader deputises for the Fulfilment Supervisor and completes additional responsibilities such as locking/unlocking the premises
- Provide a leadership support function to teams and motivate staff to achieve production goals
- Provide training and coaching of staff when instructed to by the Fulfilment Supervisor
- Ensure all health and safety measures are adhered to by all team members
- Maintain high levels of professionalism in all communications with colleagues, clients and site visitors
- Assist the Fulfilment Supervisor in resolving problems and suggesting areas of potential improvements
- Ensure high standards of housekeeping in the warehouse to ensure tidiness, safety and productivity
- Keeping stock safely stored in accessible locations
- Communicate all updates and progress to line manager to facilitate collaboration and effective planning
- Conduct any other duties as required to ensure the smooth running of the warehouse operation
Please confirm that you have read and understood the role and the responsibilities of the Fulfilment Team Leader.
About you:
- Proven experience in Warehouse Management Systems, preferably Mintsoft
- The ability to bring your team along on a journey of change
- Strong leadership and ability to work autonomously
- Strong knowledge of inventory management and warehouse operations
- Excellent organizational and leadership skills
- Ability to manage and motivate a diverse team
- Proficient in using warehouse management systems and related technology
- Strong problem-solving and decision-making abilities
- Excellent communication and interpersonal skills
- Flexibility to work in a fast-paced, dynamic environment
- Forklift Truck licence -Aisle Master and Counterbalance
Benefits:
- Salary up to £25,500 depending on experience.
- 20 days of annual leave, in addition to bank holidays.
- A pension scheme to help you plan for the future.
- A discretionary annual pay review to recognise your contributions.
- Opportunities for professional growth and career development.
- A collaborative and inclusive workplace culture.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience of Order Administrator, Order Handler, Order Support, Order Co-ordinator, Order Execution Specialist, Order Fulfilment Co-ordinator, Office Team Leader, Operations Assistant, Picking and Packing Operative may also be considered for this role.
Fulfilment Team Leader in Basingstoke employer: Prism eLogistics
Contact Detail:
Prism eLogistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfilment Team Leader in Basingstoke
✨Tip Number 1
Familiarize yourself with Warehouse Management Systems, especially Mintsoft, as this is crucial for the Fulfilment Team Leader role. Highlight any relevant experience you have with these systems during your interactions.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully motivated and managed a team in previous roles. This will show that you can bring your team along on a journey of change.
✨Tip Number 3
Prepare to discuss your problem-solving abilities and decision-making processes. Think of specific instances where you've resolved issues in a warehouse setting, as this will be key in showcasing your fit for the role.
✨Tip Number 4
Be ready to talk about your flexibility and adaptability in fast-paced environments. Share experiences where you've successfully navigated changes or challenges in operations to demonstrate your readiness for this dynamic role.
We think you need these skills to ace Fulfilment Team Leader in Basingstoke
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Fulfilment Team Leader position. Highlight key responsibilities and required skills that match your experience.
Tailor Your CV: Customize your CV to reflect relevant experience in warehouse management, leadership, and inventory management. Use specific examples that demonstrate your ability to lead a team and manage operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your experience with Warehouse Management Systems and how you can contribute to the team's success.
Highlight Relevant Experience: In both your CV and cover letter, emphasize any previous roles that involved team leadership, problem-solving, and communication skills. Mention any certifications like a Forklift Truck licence if applicable.
How to prepare for a job interview at Prism eLogistics
✨Show Your Leadership Skills
As a Fulfilment Team Leader, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've successfully motivated and managed a team in previous roles.
✨Familiarize Yourself with Warehouse Management Systems
Since experience with Warehouse Management Systems like Mintsoft is preferred, make sure you understand its functionalities. If you have experience with similar systems, be ready to discuss how you can adapt your knowledge.
✨Highlight Problem-Solving Experiences
The role requires strong problem-solving skills. Think of specific instances where you've resolved issues in a warehouse or logistics setting, and be ready to explain your thought process.
✨Communicate Effectively
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely, especially when discussing how you would handle communication with the Fulfilment Supervisor and Client Services team.
