Prism Digital is seeking a Customer Success Manager to own each client account end to end within its POS & Payments division for festivals, arenas and live events. The role requires hands-on go-lives at sites, travel to venues and occasional evenings/weekends around events.
You will act as the single point of contact, coordinating with CRM, payments and operations teams to ensure successful deployments and ongoing client success across multiple countries and complex vendor setups.
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Live Events Customer Success Lead (POS & Payments) employer: Prism Digital
Join a dynamic and innovative AI consultancy in London, where you'll have the opportunity to lead hands-on data projects while working closely with a supportive team. With a flat structure and direct access to leadership, you can expect a collaborative work culture that fosters personal growth and offers a clear path to advancing your career as the company scales. Enjoy a flexible hybrid working model, competitive salary, and performance bonuses that reward your contributions to client success.
