Head of Performance in York

Head of Performance in York

York Full-Time 50000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead performance initiatives and turn ideas into actionable steps for the team.
  • Company: Join a dynamic fractional marketing agency focused on real outcomes.
  • Benefits: Competitive salary, remote work flexibility, and opportunities for personal growth.
  • Why this job: Make a real impact in a fast-paced environment where your decisions matter.
  • Qualifications: Experience in decision-making and a proactive approach to problem-solving.
  • Other info: Be part of a collaborative team that values progress over perfection.

The predicted salary is between 50000 - 60000 £ per year.

About PRISM⁵⁵

PRISM⁵⁵ is a fractional marketing agency for brands that expect better. We work with ambitious businesses who want marketing to drive real outcomes, not activity. The question we ask is never what marketing you need, it is what your business needs marketing to achieve.

We work as one team. Strategists, designers, developers, and marketers working together, taking ownership of results and doing the work properly. We do not hide behind process, titles, or long documents that explain why nothing happened. We are growing, and we are building a team of people who care about momentum, standards, and getting things done. We're work remotely from the UK with bases in Guildford and Exeter. We encourage regular meet ups and being comfortable with travelling is essential!

Why we’re hiring this role

As PRISM⁵⁵ grows, the work gets bigger, faster, and more complex. To keep things moving well, we need someone senior who can sit close to management, help turn direction into action, and make sure good ideas actually become finished work. The Head of Performance exists to help turn the real business problems we are solving, for PRISM⁵⁵ and for our clients, into clear briefs the team can actually get stuck into. It is a role with real influence and plenty of room to grow. You will be close to the decisions that matter, helping shape how work starts, how it moves, and how it lands. Sometimes that means making a call, sometimes it means rolling your sleeves up and helping get something over the line. Working closely with the Head of Operations, you help turn direction into momentum and play a key part in how the agency grows from here. This role is about progress, not perfection. We are far more interested in things moving forward properly than being beautifully planned and slightly late.

What you will be responsible for

  • You will work closely with us to understand priorities, direction, and what actually matters right now.
  • You will help turn ideas, conversations, and decisions into clear next steps, then make sure they happen.
  • You will step into delivery when needed to unblock work, support the team, or keep momentum going.
  • You will make judgement calls when things are unclear and take responsibility for them. If it turns out not to be the perfect call, you adjust and move on.
  • You will challenge vague briefs, poor thinking, or work that is quietly drifting off course.
  • You will help keep work moving across the agency so it does not stall, bounce around, or end up back where we started.
  • You will work closely with the Head of Operations to keep delivery practical, aligned, and focused on outcomes rather than noise.
  • You will take ownership of day to day decisions so senior leadership can focus on growth, direction, and the bigger picture.

What success looks like

  • Work moves forward without constant escalation.
  • Decisions get made and acted on, even when everything is not perfectly defined.
  • The team feels clearer, supported, and able to move faster.
  • Management has more space to think, create, and focus on growing the business.
  • The agency feels calm and well run, even when things are busy.

Who this role is for

This role is for someone who is comfortable when things are not fully defined. You are curious, switched on, and you notice when work is drifting, unclear, or stuck. You do not wait for perfect briefs or complete information. You ask the right questions, make a call, and move things forward. You are confident making decisions with partial information and you take responsibility for the outcome. If something is not working, you change course rather than defend it. You are practical and grounded. You understand how work actually gets delivered in an agency and you are happy to roll your sleeves up when needed. No task is beneath you if it helps the team or the work move forward. You are calm under pressure and steady when things get busy. People trust you because you are clear, fair, and consistent, not because of your job title. You care about standards, but you value progress over polish. You would rather get something live and improving than perfect and late. You enjoy being close to the work, close to the team, and close to the decisions that matter.

What this role is not

  • This is not a hands off leadership role.
  • This is not admin, coordination, project management or operational.
  • This is not about enforcing process for the sake of it.
  • You are expected to think, decide, and get involved.

A final note from us

This is a pivotal hire for PRISM⁵⁵. The person who lands this role will play a real part in shaping how the agency grows, how we work, and how we show up for our clients. You will be close to the decisions that matter and trusted to help move the business forward. The work will be varied, interesting, and at times gloriously chaotic. Some days you will be making big calls, other days you will be helping untangle something that should have been simple but wasn’t. That is part of the job, and part of the appeal. If you enjoy being close to the action, care about doing things properly, and want a role where you can genuinely make a difference, you will feel very at home at PRISM⁵⁵.

Salary Guide: £50,000-£60,000 per annum. Remote/Hybrid

Head of Performance in York employer: PRISM⁵⁵

At PRISM⁵⁵, we pride ourselves on fostering a dynamic and collaborative work culture that empowers our team to drive meaningful results for our clients. With a focus on progress over perfection, we offer ample opportunities for professional growth and the chance to influence key decisions within a rapidly evolving agency. Our remote working model, complemented by regular meet-ups in Guildford and Exeter, ensures a supportive environment where every team member can thrive and contribute to our shared success.
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Contact Detail:

PRISM⁵⁵ Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Performance in York

Tip Number 1

Network like a pro! Reach out to people in your industry, attend virtual events, and don’t be shy about sliding into DMs. Building connections can lead to opportunities that aren’t even advertised.

Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you show that you’re not just a fit for the role, but for the team too!

Tip Number 3

Practice your pitch! Be ready to explain how your skills can solve real business problems. Use examples from your past experiences to demonstrate your impact and how you can help PRISM⁵⁵ achieve its goals.

Tip Number 4

Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows you’re genuinely interested in the role and the company.

We think you need these skills to ace Head of Performance in York

Decision-Making
Problem-Solving
Communication Skills
Team Collaboration
Project Delivery
Adaptability
Judgement Skills
Curiosity
Attention to Detail
Ownership
Ability to Work Under Pressure
Understanding of Agency Operations
Focus on Outcomes
Ability to Unblock Work

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for the role and what makes you tick.

Tailor Your Application: Make sure to customise your application to fit the Head of Performance role. Highlight your experience with turning ideas into action and how you've kept things moving in previous roles. We love seeing how you can relate your skills to what we do!

Show Your Problem-Solving Skills: We’re all about progress over perfection, so share examples of how you've tackled challenges in the past. Whether it was making a tough call or rolling up your sleeves to get things done, we want to hear about it!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of everything and ensures your application gets the attention it deserves. We can’t wait to see what you bring to the table!

How to prepare for a job interview at PRISM⁵⁵

Understand the Business Needs

Before your interview, take some time to research PRISM⁵⁵ and understand their approach to marketing. Think about how you can align your experience with their focus on driving real outcomes rather than just activity. Be ready to discuss how you can help turn business problems into actionable briefs.

Show Your Decision-Making Skills

This role requires someone who can make calls even when things are unclear. Prepare examples from your past where you've had to make decisions with limited information. Highlight how you took responsibility for those outcomes and adjusted course when necessary.

Emphasise Team Collaboration

PRISM⁵⁵ values teamwork and collaboration. Be prepared to share experiences where you worked closely with different teams to achieve a common goal. Discuss how you’ve supported colleagues in overcoming obstacles and keeping momentum going.

Demonstrate Your Practical Approach

The agency is looking for someone grounded and practical. During the interview, convey your willingness to roll up your sleeves and get involved in the work. Share instances where you prioritised progress over perfection and how that benefited your team or project.

Head of Performance in York
PRISM⁵⁵
Location: York

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